Bow-Anne Shanahan
Portsmouth,Hampshire
Summary
Reliable operations support professional skilled in calm communication, teamwork, and cross-team collaboration. Maintains organisation, cleanliness, and high accuracy while managing changing priorities. Experienced in careful packaging and precise handling of goods to support timely order fulfilment.
Overview
1
1
Language
Work History
Tesco bag packer volunteer
Tesco
Portsmouth, Hampshire
09.2023 - 10.2023
- Picked orders consistently to meet productivity targets and delivery schedules.
- Handled fragile goods carefully to reduce damage during packing and dispatch.
- Minimised customer delays by proactively swapping damaged items, ensuring continuous service.
- Adjusted packing methods for each product type and customer requirement.
- Removed damaged products quickly and replaced them with quality stock.
- Resolved stock problems fast to keep the production line running efficiently.
- Reported missing or damaged items to management, enabling swift resolution of stock issues.
- Stored inventory in temperature-controlled areas to prevent product damage.
asda bag packing volenteer
ASDA
Portsmouth
08.2023 - 09.2023
- Engaged with customers to identify needs and consistently provide excellent service, improving overall experience.
- Deliver excellent customer service to maximise engagement and satisfaction.
- Resolved complaints with calm, clear communication and structured problem solving, enhancing customer satisfaction.
- Listen actively to customers to clarify requests and address concerns.
- Collaborated with team members to achieve daily targets through effective task execution.
- Build and maintain courteous, effective working relationships across teams.
- Identify issues, analyse information, and propose practical solutions to problems.
- Maintain clean, safe workspaces to reduce accident risks every shift.
- Organised charity fundraising events to support local initiatives.
Education
GCSEs -
Castle view academy
Portsmouth 2021 - 2025
GCSEs - kings trust
Kings Trust
Portsmouth 2026 - 2027
Skills
- Order fulfilment
- Inventory control
- Quality assurance
- Labelling standards and tools
- Packaging quality check
- Material handling equipment operation
- Safety compliance
- Health and Safety Compliance
- Workplace compliance
- Complaint handling
- Customer communication
- Problem solving
- Team collaboration
- Task prioritization
- Stress tolerance and multitasking
- Attention to detail
- Reliability and consistency
- Physical fitness and stamina
- Data management
- Data analysis
- Inventory management
- Management techniques
- Materials sorting
- Record-keeping
- Time optimisation
- Record-keeping
Languages
English
Proficient
C2
Interests
- I love music travelling to concerts
- fashion vintage clothing
- travelling the world
- I love gaming
- I love food and drinks
- meeting new people
- trying new things
- new opportunities
Timeline
Tesco bag packer volunteer
Tesco
09.2023 - 10.2023
asda bag packing volenteer
ASDA
08.2023 - 09.2023
GCSEs - kings trust
Kings Trust
2026 - 2027
GCSEs -
Castle view academy
2021 - 2025