Boudine ROSY
Recruitment Officer
Summary
Driven and dedicated with results-oriented with more than 15 years of professional experience. I have held multiple roles as supporting high-quality talent recruitment. Working knowledge of higher education systems including recruitment cycles, admissions systems and processes. Strong commitment to equal opportunities with diverse and multicultural environments.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Teleconsultant
Comdata
Paris
09.2020 - 11.2022
- Approximately facing up to 60 calls
- IT & SOFTWARE SKILLS
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained energy and enthusiasm in fast-paced environment.
Assistant Officer Recruitment
ISS Facility Services
Paris
01.2020 - 11.2022
- Worked with customers to understand needs and provide excellent service.
- Prepared variety of different written communications, reports and documents.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Led projects and analyzed data to identify opportunities for improvement.
- National Recruitment to one specific national region in France
Recruitment Officer - Dispatcher
ISS Facility Services
Paris
07.2019 - 01.2020
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Promoted equality of opportunity to support diversity and inclusion for enhanced agenda and practices.
- Incorporated ideas, input and content for key recruitment and outreach guides for social media and online usage.
- Explained human resources policies, procedures, laws, standards and regulations to each employee.
Reception Desk Administrator
Action Logement
Paris
11.2017 - 12.2017
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Welcoming all visitors and taking care of telephone calls to the headquarters
- Performing secretarial work (deputing for the executive assistant in the preparation of various files, keeping records, mailing)
- Manage mail (sorting and distribution in the departments, scanning incoming mail, etc.), manage mailbags, send and follow up parcels
- Managing supply orders (head office and agencies) and managing head office stocks
- Logistical support for the organization of meetings or training courses (booking, setting up rooms, etc.)
Airport Reception Hostess VIP
Universal Aviation Bourget
Paris
05.2017 - 10.2017
- Resolved problems, improved operations and provided exceptional service.
- Used Microsoft Word and other software tools to create documents and other communications.
- Worked with customers to understand needs and provide excellent service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and maintained courteous and effective working relationships.
Lounge Airport Hostess Business
City One - Salon OpenSkies - BritishAirways
Paris
01.2015 - 12.2017
- Developed team communications and information for meetings.
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared variety of different written communications, reports and documents.
- Carried out day-to-day duties accurately and efficiently.
Lounge Airport Hostess Business
VIP Hostess City One
Paris
01.2014 - 01.2015
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
Data Administrator
ChoiceHotel
London
03.2013 - 07.2015
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Authored and coded database descriptions using Worldspan and Pegasus
- Created and updated database designs and data models.
- Developed team communications and information for meetings.
- Worked with customers to understand needs and provide excellent service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Contact Care Reservation Agent
Air France KLM Delta Airlines
London
01.2012 - 01.2014
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Onboarded new temps by entering employee information into systems.
- Conducted research, gathered information from multiple sources and presented results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Successfully use Amadeus
Sales Assistant/Supervisor/Assistant Manager of Sales
Claire's Accessories
London
06.1997 - 05.2001
- Coordinated logistics and catering for meetings and sales events.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Fielded customer questions to share information about products, availability and pricing.
- Input credit and debit card payments in POS system to complete purchases.
- Helped customers locate products and checked store system for merchandise at other sites.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
Education
Bachelor of Arts - Psychology and Human Resource Management
London South Bank University
United Kingdom 09.2007 - 07.2010
Bachelor of Arts - Tourism And Hospitality Management
London South Bank University
United Kingdom 09.2001 - 07.2004
A Level - Office Secretariat
Lycée Liberté Romainville
France 09.1989 - 07.1992
Skills
Flexible and Adaptable
Critical Thinking
Decision-Making
Analytical and Critical Thinking
Teamwork and Collaboration
Cultural Awareness
Active Listening
Attention to Detail
Written Communication
Interpersonal Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Teleconsultant
Comdata
09.2020 - 11.2022
Assistant Officer Recruitment
ISS Facility Services
01.2020 - 11.2022
Recruitment Officer - Dispatcher
ISS Facility Services
07.2019 - 01.2020
Reception Desk Administrator
Action Logement
11.2017 - 12.2017
Airport Reception Hostess VIP
Universal Aviation Bourget
05.2017 - 10.2017
Lounge Airport Hostess Business
City One - Salon OpenSkies - BritishAirways
01.2015 - 12.2017
Lounge Airport Hostess Business
VIP Hostess City One
01.2014 - 01.2015
Data Administrator
ChoiceHotel
03.2013 - 07.2015
Contact Care Reservation Agent
Air France KLM Delta Airlines
01.2012 - 01.2014
Bachelor of Arts - Psychology and Human Resource Management
London South Bank University
09.2007 - 07.2010
Bachelor of Arts - Tourism And Hospitality Management
London South Bank University
09.2001 - 07.2004
Sales Assistant/Supervisor/Assistant Manager of Sales
Claire's Accessories
06.1997 - 05.2001
A Level - Office Secretariat
Lycée Liberté Romainville
09.1989 - 07.1992