Boroka Duka
Bath,Somerset
Summary
Customer-focused professional with experience in hospitality, retail, and a degree as a Tourism Technician. With a background in Geography, Hungarian, Romanian, and Maths, I bring a blend of skills, customer service expertise and academic knowledge. Passionate about travel, I aim to leverage my skills to provide excellent travel recommendations and create memorable experiences as a Travel Consultant.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Waitress and bartender
Hare and Hounds Bath
Bath, Bath and North East Somerset
2023.02 - Current
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Utilised professional communication skills to resolve customer complaints.
- Improved customer satisfaction by providing efficient and friendly service.
- Handled cash transactions accurately, ensured balanced till at end of shift.
Sales Advisor and Personal Shopper
Tesco
Reading and Bath, Berkshire
2019.11 - 2023.02
- Operated till systems smoothly, streamlining check-out process for customers.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Handled cash transactions accurately, enhancing trust between business and clientele.
Education
Diploma of Higher Education - Tourism Technician
'Domokos Kazmer' Vocational High School
Sovata 2014.09 - 2018.07
Skills
- Communication skills
- Problem-solving
- Strategic planning
- Multilingual
- Calm under pressure
Languages
Hungarian
Native
English
Upper intermediate (B2)
Romanian
Intermediate (B1)
German
Elementary
Italian
Beginner
Timeline
Waitress and bartender
Hare and Hounds Bath
2023.02 - Current
Sales Advisor and Personal Shopper
Tesco
2019.11 - 2023.02
Diploma of Higher Education - Tourism Technician
'Domokos Kazmer' Vocational High School
2014.09 - 2018.07