Summary
Overview
Work History
Education
Skills
Websites
References Available
Technical Education & Professional Qualifications
Hobbies and Interests
Certification
Timeline
Generic

Borna Maticic

Edinburgh

Summary

Problem-solving focused senior systems engineer offering strong customer service, business, and programming skills with a history of exceeding employer expectations. A passion for technology has driven me towards a career in cloud engineering where I can be challenged by interesting and complex problems.

Overview

6
6
years of professional experience
3
3

Certifications

Work History

Senior Systems Engineer

Tesco Bank
01.2022 - Current
  • Certified SAFe for Teams 5.1 - Agile
  • Working as a lead on a project to deliver containerized solution (Kubernetes, Helm, etc.) to AWS by migrating/replacing legacy systems
  • In charge of Systems Engineer
  • Leading daily stand up calls, managing Jira board and in process of delivering a major project through it's RTL
  • Out of hours On-call duties that require detecting, locating, and fixing any issues that arose in production environment
  • Coding and developing secure, reliable, and repeatable pipelines to deliver banks applications to the cloud
  • Certificate management
  • Day to day incident handling, correspondence with developers, PM’s, and other stakeholders.

Systems Engineer

Tesco Bank
01.2020 - 01.2022
  • Passed AWS Certified Developer – Associate Exam
  • Passed AWS SysOps Administrator – Associate Exam
  • Coded and migrated on prem applications to AWS via CloudFormation first then migrated that code to Terraform via Cloudbees and lately using “house” built Atlas framework
  • Migration of “Portal” application to AWS production was considered as great success by bank stakeholders which was conveyed to us via email by heads of engineering
  • Daily deployments to all environments that include app optimization, patching and various fixes
  • Out of hours On-call duties that require detecting, locating, and fixing any issues that arose in production environment
  • Coding and developing secure, reliable, and repeatable pipelines to deliver banks applications to the cloud
  • Certificate management
  • Day to day incident handling, correspondence with developers, PM’s, and other stakeholders.

Associate Systems Engineer

Tesco Bank
01.2019 - 01.2020
  • Passed AWS Certified Solutions Architect – Associate exam
  • Finished Splunk and various Linux tutorials and minor certificates
  • Working with senior engineers on on-premises servers that were mostly JBOSS
  • Deploying applications to various environments, renewing certificates, tracking, and fixing various issues.

Assistant Customer Services Manager

Carnival Cruise Lines
01.2018
  • Increased employee engagement from 61% to 87% from January to April 2018 while increasing Warmly Welcome Our Guests score
  • Successfully supervising and managing team of 10-15 guest services associates and at least 2 supervisors
  • Developed and implemented an entire administrative process and structure to professionalize the departments, improve productivity and increase accountability
  • Coordinated with Department Heads in resolving different concerns involved in the hotel's operation
  • Overall Safety representative – ensuring safe work environment in the hotel.

Education

Bachelor of Science - Marketing

University of Osijek
Osijek

Skills

  • AWS
  • Red Hat Linux
  • Agile/SCRUM
  • Jira
  • Confluence
  • GitHub
  • Apache Tomcat
  • Terraform
  • Ansible
  • CI/CD Jenkins CloudBees
  • SQLDeveloper
  • Kubernetes
  • Helm
  • Docker
  • Datadog
  • Splunk
  • Scripting Skills (Bash, Python)
  • Infrastructure Management
  • Containerization Technologies
  • Root Cause Analysis
  • Complex project delivery
  • Continuous integration tools
  • Project Management
  • Standard Operating Procedures

References Available

Available Upon Request

Technical Education & Professional Qualifications

  • 2018-2019, SQA PDA Level 8 Diploma in Software Development (CodeClan), 800+ hours of active coding experience, Agile/Scrum approach to software development with pair programming, TDD (Mini Test with Ruby, Mocha with JavaScript, JUnit with Java), Object oriented design principles (Ruby, JavaScript, Java)
  • 2018-2019, Udemy - online course, Complete Python Bootcamp course - python object and data structure, comparison operators, statements, methods and functions, OOP, modules and packages, errors and exemption handling including three projects.
  • 2014-2017, Bachelor of Economics (Marketing), University of Osijek, Croatia

Hobbies and Interests

AI, machine learning, deep learning, True, Backpacked across USA, covered most of Caribbean and Europe, football, swimming, fitness, table tennis, music, computers, traveling

Certification

AWS Certified Solutions Architect – Associate (SAA-C02), AWS Certified Developer – Associate (DVA-C01), AWS SysOps Administrator – Associate (SOA-C02).

Lead Module 1: Manager as a leader, Lead Module 2: Ethical Leadership, Lead Module 3: Engagement & TCES, Crowd Management Course, Security Awareness, Crisis Management and Human Behavior Course


Timeline

Senior Systems Engineer

Tesco Bank
01.2022 - Current

Systems Engineer

Tesco Bank
01.2020 - 01.2022

Associate Systems Engineer

Tesco Bank
01.2019 - 01.2020

Assistant Customer Services Manager

Carnival Cruise Lines
01.2018

Bachelor of Science - Marketing

University of Osijek

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Borna Maticic