Bonnie McKay-Smith
Worksop,Nottinghamshire
Summary
Motivated HR and business administration professional with hands on experience supporting employee records, HR systems, payroll processes and general people administration. Confident handling confidential information, maintaining accurate data and supporting new starter, leaver and expenses processes. Reliable, organised and detail focused, with experience working independently, meeting deadlines and supporting colleagues with system guidance and day to day HR enquiries. Keen to continue developing within an HR, payroll or business support role.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
HR / Business Administration Apprentice
Nottinghamshire MIND
Worksop, Nottinghamshire
2025.01 - 2026.05
- Maintained accurate HR system records for over 60 members of staff, updating employee details, salary changes and other record amendments promptly and correctly.
- Assisted with new starter and leaver administration, including preparing documents, updating records and keeping employee files organised.
- Attended payroll meetings and supported checks on overtime, sickness and other pay-related information ahead of payroll processing.
- Helped implement a new HR MIS system by creating staff training PowerPoints and video guides to support employee use.
- Supported the rollout of expenses processes and created guidance for employees.
- Managed HR and business support tasks including emails, document organisation and internal communication.
- Handled confidential employee information appropriately, developing a strong understanding of data protection and professional discretion.
- Worked independently to complete tasks accurately and meet deadlines.
Bar Staff
The Royal British Legion
Worksop
2023.07 - 2025.01
- Delivered friendly and efficient customer service in a busy bar environment.
- Trusted as a keyholder, responsible for opening and closing the premises.
- Handled cashing up, managing tills and ensuring accuracy at the end of shifts.
- Organised and supported events such as quiz nights and functions.
- Worked as part of a team during busy periods, maintaining a calm and professional approach.
- Resolved day-to-day issues quickly, building confidence in decision making.
Sales Assistant
The Original Factory Shop
Worksop
2022.08 - 2023.10
- Assisted customers on the shop floor, providing a positive and helpful experience.
- Maintained stock levels and ensured the store was well presented.
- Handled cash transactions accurately.
- Developed strong attention to detail and communication skills.
- Worked towards team sales targets in a fast paced retail environment.
Education
NVQ Level 3 - Business Administration
Nottinghamshire Training Group
Worksop 2025.01 -
A Levels - Sociology, Psychology, Art and Design
Outwood Academy Sixth Form
Worksop 2021.09 - 2023.07
GCSEs - Maths, English Language & Literature, Science (Biology, Chemistry, Physics), Geography, Spanish, Creative iMedia, Art & Design
Outwood Academy Portland
Worksop 2016.09 - 2021.07
Skills
HR administration
Employee record management
Payroll support
New starter and leaver administration
Confidential data handling
HR MIS / HR system updates
Microsoft Office and Mac proficiency
Training material creation
Expenses administration
Customer service
Cash handling
Attention to detail
Problem solving
Full UK Driving License
Adobe Photoshop and Lightroom expertise
References
References available upon request.
Timeline
NVQ Level 3 - Business Administration
Nottinghamshire Training Group
2025.01 -
HR / Business Administration Apprentice
Nottinghamshire MIND
2025.01 - 2026.05
Bar Staff
The Royal British Legion
2023.07 - 2025.01
Sales Assistant
The Original Factory Shop
2022.08 - 2023.10
A Levels - Sociology, Psychology, Art and Design
Outwood Academy Sixth Form
2021.09 - 2023.07
GCSEs - Maths, English Language & Literature, Science (Biology, Chemistry, Physics), Geography, Spanish, Creative iMedia, Art & Design
Outwood Academy Portland
2016.09 - 2021.07