BOLUWATIFE OGUNSOLA

Canvey Island,London

Summary

Motivated Project Manager with 3 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and budget. Considerable client-facing project experience has driven commitment to customer satisfaction.

Overview

years of professional experience

years of post-secondary education

Work History

Project Manager/Application Support Officer

Precise Financial Systems Ltd

Yaba

01.2017 - Current

Responsible for software project management throughout the entire project lifecycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, post implementation review and project close out / handover
Application implementation and support
Translate business objectives and needs to technical requirements from various stakeholders
Work with development team to ensure application codes fully conform to client’s requirements
Responsible for facilitating business process review and business process reengineering
Responsible for eliciting, defining, analysing and documenting requirements
Database Management and Optimization
Facilitates and coordinates all user training for new and existing application.

Education

Bachelor of Science - Computer Information Science

LEADCITY UNIVERSITY, IBADAN, NIGERIA

09/2007 - 09/2011

Certified customer service professional/Telesales professionals (CCSP/CTP) -

National Youth Service Corps - undefined

Skills

Proficient in MS-SQL Server
Ms Office
Full project lifecycle management experience
Software technical support experience
Skilled in hardware installation, software installation, software/hardware testing, user acceptance testing and release to production
Incident management and customer relationship management skill

Ability to diagnose & address server issues
Change control and configuration management
Business continuity management
Complex resource management
Merchandising familiarity
Website troubleshooting

Custom

Support Officer/Supervisor, First City Monument Bank (FCMB) Head Office Marina Lagos, Implementation of Cheque Truncation Solution (iTeller)
Support Officer/Supervisor, Sterling Bank PLC Head Office Marina Lagos, Implementation of Cheque Truncation Solution (iTeller)
Support Officer/Supervisor, Suntrust Bank PLC Head Office Oyin Jolayemi Lagos, Implementation of Cheque Truncation Solution (iTeller)

Timeline

Project Manager/Application Support Officer - Precise Financial Systems Ltd

01.2017 - Current

LEADCITY UNIVERSITY - Bachelor of Science, Computer Information Science

09/2007 - 09/2011

- Certified customer service professional/Telesales professionals (CCSP/CTP),

- National Youth Service Corps,