BOLUWATIFE AKINMADE
London,United Kingdom
Summary
Motivated and dependable university student with strong communication and customer service skills. Experienced working in fast-paced environments and supporting customers professionally. Quick to learn, adaptable, and confident working both independently and as part of a team.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of post-secondary education
Work history
Client Relations Assistant
NatWest Bank
Peckham, Greater London
2023.03 - 2023.03
- Assisted 15+ customers daily with banking inquiries and transactions professionally.
- Delivered excellent customer service in busy, fast-paced environment.
- Developed strong communication and problem-solving skills, resolving 95% of queries on first contact.
- Worked effectively within team to support branch operations, maintaining 100% compliance.
Virtual Software Engineering Experience
Springpod
Online
2023.08 - 2023.08
- Completed virtual program focused on software development fundamentals.
- Developed analytical thinking and problem-solving skills, improving task completion efficiency by.
- Worked on practical tasks independently and efficiently, delivering all assignments on time.
Education
BSc - Computer Science
Queen Mary University of London
London 2024.09 -
A-Levels - Mathematics, Computer Science, Further Mathematics
Ernest Bevin Academy
London 2022.09 - 2024.07
Skills
- Customer Service
- Communication
- Teamwork
- Problem Solving
- Time Management
- Organisation
- Microsoft Office
- Calm under pressure
- Problem-solving
Websites
INTERESTS
Football, Programming, Technology, Fitness
Timeline
BSc - Computer Science
Queen Mary University of London
2024.09 -
Virtual Software Engineering Experience
Springpod
2023.08 - 2023.08
Client Relations Assistant
NatWest Bank
2023.03 - 2023.03
A-Levels - Mathematics, Computer Science, Further Mathematics
Ernest Bevin Academy
2022.09 - 2024.07