I am an accomplished information technology professional with a proven track record of excellence in the IT sector, showcasing adaptability and proficiency. My expertise predominantly centers around systems and network administration, coupled with a strong focus on cybersecurity and digital forensics-areas where I possess extensive knowledge and a genuine passion.
Throughout my career, I have successfully managed and overseen a diverse array of IT projects and solutions, demonstrating my ability to execute tasks with precision and efficiency. From overseeing network and systems administration duties to driving IT business development initiatives and ensuring unparalleled customer service. My roles have encompassed a wide spectrum of responsibilities.
In addition to my professional experience, I continuously strive to enhance my knowledge and skills in information technology. Recently, I enrolled in a Master's degree program in Artificial Intelligence at a reputable university in the United Kingdom to further augment my expertise in the field.
My academic background includes a Bachelor of Engineering degree and a Master of Science in Cybersecurity and Forensic Information Technology, providing me with a solid foundation to excel in the IT and cybersecurity domain. Furthermore, I hold esteemed industry certifications such as Microsoft Certified Systems Engineer (MCSE), Database Administrator (MCDBA), and Cisco Certified Network Associate (CCNA), which serve as a testament to my expertise and proficiency in the domain.
My pursuit of a master's degree in Cybersecurity and Forensic Information Technology has greatly enhanced my expertise and capabilities in critical areas of the field. Throughout this program, I have gained extensive knowledge and practical skills in various aspects such as penetration testing, incident response, threat intelligence, network security, application security, cloud computing, identity and access management, risk management and compliance, computer forensic investigation, cryptography, and mobile forensics.
The program's comprehensive curriculum, combined with hands-on laboratory work, has provided me with a solid understanding of how to effectively tackle real-world IT and cybersecurity challenges. The modules offered in this program have equipped me with the necessary tools and knowledge to confidently navigate the complexities of the field and address emerging threats and vulnerabilities.
In addition to my academic pursuits, I have also developed skills in network infrastructure, server administration, IT management, Cisco security, and information technology. These skills further enhance my ability to contribute to the field and effectively manage technological resources.
Overall, my master's degree in Cybersecurity and Forensic Information Technology has significantly expanded my expertise and prepared me to take on the dynamic and evolving landscape of cybersecurity with confidence and proficiency.
Managed and maintained the organisation's IT infrastructure, ensuring seamless operations and
minimal downtime.
Provided technical support to end-users, addressing hardware and software issues promptly and
effectively.
Implemented and managed security protocols, safeguarding the organisation's data and IT
systems from potential threats.
Conducted regular system updates, patches, and backups to ensure data integrity and system
reliability.
Collaborated with cross-functional teams to assess and implement new IT solutions aligned with
business needs.
Oversaw the procurement and deployment of IT hardware and software, optimizing resources
and ensuring cost-effectiveness.
Monitored and maintained network infrastructure, resolving connectivity issues and ensuring
optimal network performance.
Conducted training sessions for staff to enhance their IT proficiency and ensure the proper use
of technology tools.
Evaluated and recommended IT policies and procedures to enhance efficiency, security, and
compliance.
Collaborated with external vendors for IT services, managing contracts, and ensuring service
level agreements were met.
Conducted thorough assessments of clients' networking requirements and challenges.
Collaborated with sales teams to understand customer needs and propose appropriate networking solutions.
Presented technical demonstrations and conducted product workshops to showcase networking products' capabilities.
Assisted in the preparation of comprehensive proposals and technical documentation for clients.
Responded promptly to client inquiries, providing detailed technical information and addressing concerns.
Conducted product evaluations and proof-of-concept implementations to validate solution feasibility.
Provided technical guidance and support to sales teams during customer meetings and presentations.
Liaised with product development teams to communicate customer feedback and contribute to product improvement initiatives.
Stayed updated on industry trends and emerging technologies to provide informed recommendations to clients.
Participated in networking events, conferences, and seminars to promote networking products and build industry relationships.
Developed and executed go-to-market strategies for Cisco networking products, ensuring alignment with overall business goals and objectives.
Achieved and exceeded sales targets by collaborating with channel partners and implementing effective
distribution strategies.
Conducted product training sessions for channel partners, enhancing their understanding of Cisco
networking products, features, and value propositions.
Created and delivered compelling presentations to showcase Cisco networking products to partners and customers, effectively communicating their benefits and competitive advantages.
Utilised configuration tools to facilitate the setup and configuration of networking products, ensuring accurate and optimal deployment for end-users.
Collaborated with cross-functional teams, including sales, marketing, and product management, to drive successful product launches and promotions.
Stayed abreast of industry trends, market dynamics, and competitor activities to inform strategic decision-making and product positioning.
Monitored and analysed sales performance metrics, identifying areas for improvement and implementing corrective actions to meet or exceed targets.
Led negotiations with channel partners on pricing, terms, and conditions, fostering mutually beneficial agreements.
Regularly reported on go-to-market initiatives, product training effectiveness, and configuration tool utilisation to senior management.
Collaborated with partners to identify and finalise business deals.
Managed the Cisco Dynamic Configuration tool for tailored network designs.
Delivered technical presentations to educate partners on the features and benefits of Cisco networking products.
Cultivated robust relationships with partners, aligning Cisco solutions with their specific business objectives.
Successfully facilitated business deals through close collaboration with partners.
Executed business development and marketing plans within a reseller network to drive revenue growth.
Ensured resellers were well-informed about programs, promotions, and product launches to enhance sales.
As a Solution Architect, I undertook critical responsibilities. I closely collaborated with clients and stakeholders, analyzing needs to craft effective solutions aligned with business goals. Thorough research and evaluation led to recommendations of suitable technologies, ensuring project requirements were met. I oversaw seamless integration of systems and applications, while also creating comprehensive documentation and managing risks. Collaboration with teams was key for successful project delivery, where I provided technical leadership and mentorship. Staying updated on emerging technologies, I aimed to drive efficiency and innovation in future projects.
Designed and implemented network solutions with a focus on configuring firewalls, routers, and switches
for enhanced efficiency and security.
Installed and configured various network devices and services, including routers, DHCP servers, DNS servers, and Proxy Servers.
Worked as an IT Project Administrator in the Microsoft practice, contributing to the deployment and implementation of a multisite Microsoft Exchange / Windows server network for Family Health
International Ltd.
Network and Systems Administration
Penetration testing
Incident response
Threat intelligence
Network security
Cloud computing
Identity and access management
Computer forensic investigation
Cryptography
Mobile forensics
Microsoft Certified Systems Engineer [MCSE]
Microsoft Certified Database Administrator
Cisco Certified Network Associate [CCNA]
Microsoft Certified Systems Engineer [MCSE]
Microsoft Certified Database Administrator
Cisco Certified Network Associate [CCNA]