BOLANLE MUAZU
Palmer Green,London
Summary
Dedicated professional with a robust skill set in customer service, conflict resolution, and HR fundamentals, including recruitment and employee engagement. Demonstrates strong interpersonal and communication skills, complemented by effective teamwork and collaboration abilities. Proficient in Microsoft Office Suite and virtual communication, with a keen attention to detail and project management expertise. Committed to ethical decision-making and performance monitoring, ensuring health and safety compliance while fostering cultural awareness within teams. Aspires to leverage these competencies towards enhancing organisational efficiency and employee satisfaction.
Overview
33
33
years of professional experience
Work history
Administrator
NHS Oxford Health
Oxford, Oxfordshire
11.2022 - 12.2023
- Increased efficiency of document retrieval with a well-organised filing system.
- Assisted senior administrators to coordinate large-scale events effectively.
- Contributed towards a positive work environment by maintaining cleanliness and orderliness in shared spaces.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Provide a polite and efficient reception service to patients and visitors if required.
- To administratively support the multi-disciplinary CAMHS team.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
Managing Director
Beauty Beseech Spa & Salon
06.2012 - 10.2018
- Company Overview: Beauty Beseech Spa & Salon is a private enterprise started by myself
- I have absolute responsibility for the day-to-day management of the business
- In particular, I develop sales strategies and set the direction for other strategic activities that impact the performance and sustainability of the business
- I recruit, train and manage employees and students to ensure optimal performance
- I have absolute responsibility for the day-to-day management of the business
- I develop sales strategies and set the direction for other strategic activities that impact the performance and sustainability of the business
- I recruit, train and manage employees and students to ensure optimal performance
- Beauty Beseech Spa & Salon is a private enterprise started by myself
- I have absolute responsibility for the day-to-day management of the business
- In particular, I develop sales strategies and set the direction for other strategic activities that impact the performance and sustainability of the business
- I recruit, train and manage employees and students to ensure optimal performance
Associate consultant
Barongrove Development
London
02.2004 - 01.2010
- I was a member of a core team with responsibility for management recruitment of skilled workers
- Identifying training needs of employees; finances; tendering and pitching for contracts, managing client's relationships, office management and administration, project management and strategic planning
Human resources specialist
Debenhams
London
07.1995 - 01.2004
- Navigated employment law issues with thorough knowledge and application of legal guidelines.
- Created an effective induction process, ensuring swift integration of new hires into teams.
- Implemented professional development plans, leading to higher staff morale and motivation.
- Streamlined recruitment processes by implementing efficient screening methods.
- Conducted exit interviews to gather valuable feedback and insights from departing employees.
- Drafted detailed job descriptions to attract qualified candidates.
- Handled sensitive employee data with utmost confidentiality whilst abiding by GDPR regulations,.
- Managed comprehensive benefits packages for increased employee satisfaction and retention.
- Enhanced company culture through the implementation of wellness programmes.
- Negotiated favourable terms during renewal periods of employee benefits contracts,.
Human resources assistance
NHS
London
01.1991 - 05.1995
- Achieved improved relations with staff through regular one-on-one meetings.
- Prepared personnel files, keeping all employee records up-to-date.
- Provided support during performance review processes, leading to smoother operations.
- Aided in the resolution of employee grievances, fostering a healthier workplace culture.
- Assisted in the development of HR policies for a more harmonious work environment.
- Assisted HR manager in implementing diversity and inclusion initiatives.
- Maintained employee records, ensuring compliance with data protection regulations.
- Streamlined recruitment process for more efficient hiring.
- Reviewed job applications to identify, vet and recommend optimal candidates for available positions, maintaining positive relationships with clients.
- Coordinated employee exit interviews and paperwork.
- Monitored employee absences against leave allowances, escalating discrepancies to HR manager when necessary.
Education
B. Sc - Business and Human Resources Management
University of Plymouth
PlymouthMaster of Science - Global Human Resource - CIPD Level 7
University of Portsmouth
Portsmouth 01.2024 -
Diploma of Higher Education - Social Science
The Open University
United KingdomSkills
- Exceptional customer service
- Strong interpersonal & communication skills
- Problem-solving & Decision making abilities
- Effective teamwork & collaboration
- HR fundamentals (recruitment, employee engagement, HR policies
- Virtual communication
- Knowledge of hr practices
- Attention to Detail
- Project Management
- Records management
- Health and Safety Compliance
- Cultural awareness
- Team Leadership
- Microsoft Office Suite
- Performance monitoring
- Ethical decision making
References
References available upon request.
Custom
Personal Information
Nationality:
Timeline
Master of Science - Global Human Resource - CIPD Level 7
University of Portsmouth
01.2024 -
Administrator
NHS Oxford Health
11.2022 - 12.2023
Managing Director
Beauty Beseech Spa & Salon
06.2012 - 10.2018
Associate consultant
Barongrove Development
02.2004 - 01.2010
Human resources specialist
Debenhams
07.1995 - 01.2004
Human resources assistance
NHS
01.1991 - 05.1995
B. Sc - Business and Human Resources Management
University of Plymouth
Diploma of Higher Education - Social Science
The Open University
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