BOLAJI Eyo

• Developed Cake Aide, a mobile app to help small cake business owners run their companies in a timely and cost-effective manner
• Conducted market research, focus groups, and studied competitors to target customer pain points and improvement opportunities
• Documented business requirements as user stories and designed functional prototypes to lay out features of the app and streamline the user journey
• Worked closely with off-shore UI/UX and development teams to build the MVP, test, document feedback, design and build the final product based on user feedback
• Designed App store screenshots, ASO and managed launch of the app on iOS and Google app stores
• Worked with marketing teams for content management and to optimize the conversion rate (CRO)
• Maintaining Cake Aide on app stores, running marketing campaigns and resolving user issues.

• Managed a large team of sixteen developers and testers to support Kronos Resource Management tool for both retail and logistics sites.
• Created and maintained the product backlog (on Azure DevOps) and the roadmap (using Roadmunk), delivering against business goals and OKRs.
• Facilitated scrum ceremonies including daily scrum, backlog refinement, sprint planning, 3-Amigos, review and retrospective.
• Facilitated discovery sessions to understand site managers' requirements, identify options and agree solutions
• Tracked issues logged in ServiceNow and ensured that issues were resolved within agreed SLAs.

Achievements

• Consolidated the Argos Workforce management tool into Kronos, saving the organization over £1m in annual fees.
• Reduced development costs by 20% by merging related products on the team backlog and roadmap.
• Reduced issues logged by 40% by running Kronos training sessions and updating support documentation.

• Managed agile design (UX/UI) and engineering teams to develop new features and improve existing ones on the CN international website and the CMS
• Managed the product backlog, ensuring that the user stories were complete and prioritized and future proofing each story to ensure that there were no blockers during sprint
• Continuously tracked key metrics against business goals; using data analysis to validate the success of new product/features on the CN International website
• Consistently communicated the product vision and goals and product roadmap to ensure that the team was focused on the problem being solved and that the right product and value was delivered.

• Defined and managed the roadmap and the end-to end user journey; driving products and features from concept to launch in a fast-paced environment
• Working with cross-functional teams and various stakeholders, including analytics, UI/UX, engineering, finance, and therapists
• Translated features into user stories within the design and engineering backlogs while managing, ranking, and prioritizing both backlogs to reflect stakeholder’s requirements including requirements for the Chatbot and AI model
• Defining and executing the go-to-market plan, ensuring that everything required for a successful release is in place
• Developing and maintaining appropriate tracking and reporting of product performance post-launch to evaluate future investment.

• Provided key resource in implementing the private cloud project and consistently managed all strategic initiatives supporting existing web services, KPIs and ensured optimization of the lifecycle of the entire cloud product range, recording major wins in go-to-market executions
• Maintained and managed the product backlog and implemented strategies to consistently track product KPIs, prioritized product features/functionalities based on the Highest Value Initiatives
• Regular colleague engagement to evangelize and market the cloud solution
• Facilitated various product team meetings, competitive analysis meetings and customer onboarding sessions involving key departments (marketing, admin, and technical), leading to increased customer engagement and acceptance/adoption
• Worked closely with Product Management, Engineering, and Marketing to continuously improve customer/ stakeholder engagement and improve the customer journey.

• Led a cross functional Agile (SAFe) team and adopted a complex, big data focused strategy to successfully plan and manage a Partner Management Database project, building a partner database for B2B and B2C engagement to serve as a single information source for partner data
• Managed E2E processes, ensuring timely product delivery and worked closely with a cross-functional team to define the roadmap with a core focus to align business and customer driven data
• Leveraged a portfolio of skills and utilized best fit methodologies to conduct gap/need analysis, identifying and aligning user perspectives with end-product vision resulting in 15% improved product visibility & increased business value.