Dedicated management professional with a passion for delivering top-calibre business performance. Demonstrating exceptional management skills and an affinity for leading teams of 20+ employees. Motivational leader able to inspire teams to achieve ambitious weekly, monthly, and quarterly targets.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Production Team Leader
Magna International
Telford, Shropshire
06.2024 - Current
Ensuring on time delivery by rigorously following production timelines.
Undertaking daily job observations / 5S audits within the business.
Improving workflow with regular team briefings and updates.
Training new team members, promoting a cohesive work environment.
Encouraging open communication, fostering a positive work culture.
Assessing performance reports to identify areas needing improvement.
Implementing health and safety procedures to maintain safe, secure production environments.
Covering for the Production Supervisor role when requested.
Production Team Leader
Phinia Delphi Uk Ltd
Stonehouse, Gloucestershire
05.2021 - 05.2024
Led team meetings to discuss progress and review any challenges faced (SPQVC Metrics)
Analyzed data and evaluated feedback to identify areas of improvement
Ensured team members had the resources, tools, and training needed for success
Monitored team performance and performance metrics to identify areas of improvement
Evaluated team performance and provided constructive feedback to help team members improve
Encouraged creativity and innovation to develop new solutions to complex problems
Developed team goals and objectives and monitored progress to ensure successful completion of tasks.
Duty Manager
Stroud Leisure Centre
Stroud, Gloucestershire
06.2018 - 05.2021
Effectively managed and motivated a team of 20+ employees
Proactively identified and resolved any customer complaints or disputes and implemented preventive measures to avoid similar issues in the future
Monitored and managed the daily operations of the business, including scheduling, inventory control, and customer relations
Established and maintained effective communication with customers and staff to ensure the highest level of customer service
Created and managed staff rosters to ensure a safe and efficient workflow.
Education
BA (Hons) Sports Management - Sports Management
University of Gloucestershire
Gloucester, Gloucestershire
09.2016 - 06.2020
Postgraduate Certificate - Human Resource Management
University of Gloucestershire
Gloucester
09.2020 - 06.2021
Skills
Adaptability
Leadership and Teamwork
Customer Service
Multitasking
Communication
Quality control compliance
Feedback delivery
References
References available upon request.
Timeline
Production Team Leader
Magna International
06.2024 - Current
Production Team Leader
Phinia Delphi Uk Ltd
05.2021 - 05.2024
Postgraduate Certificate - Human Resource Management
Pharmacy Support Worker at University Hospital Southampton NHS Foundation TrustPharmacy Support Worker at University Hospital Southampton NHS Foundation Trust