Bogdan Constantin
Newcastle-under-Lyme,United Kingdom
Summary
Dedicated Goods Vehicle Operator with a commercial driving licence and heavy goods vehicle licence. Expertise in multi-drop delivery, prioritising accuracy and customer satisfaction. Proficient in GPS navigation, safety compliance, and manual handling, ensuring strict adherence to traffic regulations. Committed to advancing in the logistics sector while upholding high service and safety standards.
Overview
18
18
years of professional experience
Work history
Delivery driver
AGMT COURIERS LTD
Newcastle-under-Lyme, Staffordshire
2020.01 - Current
- Improved client satisfaction by delivering packages promptly and accurately.
- Provided excellent customer service, enhancing company reputation.
- Safely loaded and unloaded packages with zero material damage.
- Handled fragile items with care, resulting in zero damage complaints.
- Coordinated delivery schedules, optimising time management for timely deliveries.
- Navigated various routes efficiently, leading to increased route coverage.
- Managed delivery documentation, ensuring paperwork accuracy and compliance.
- Maintained vehicle cleanliness for a professional appearance.
Courier driver
CGC Couriers Ltd
Stoke-on-Trent, Staffordshire
2018.01 - 2020.01
- Delivered packages promptly by adhering to strict schedules and routes.
- Achieved customer satisfaction through on-time delivery of goods, reinforcing reliability and trust.
- Maintained excellent driving record for safe transportation of items.
- Loaded, unloaded, prepared, inspected and operated delivery vehicle to ensure smooth and efficient operations.
- Maintained contact with office staff to relay traffic disruptions and issues affecting deliveries, ensuring timely updates.
- Operated electronic scanners and maintained logs to track shipment progress efficiently.
- Ensured cleanliness and maintenance of courier van to uphold professional image of company.
- Followed drop-off protocols for accurate delivery.
Casino gaming dealer
Genting Casinos UK Ltd
Southport, Sefton
2016.08 - 2018.01
- Ensured game fairness and security through vigilant rule enforcement.
- Adhered strictly to casino policies and procedures, maintaining integrity of operations.
- Demonstrated thorough knowledge of all casino games, enhancing credibility with players.
- Conducted smooth, efficient gaming operations for optimal play experience.
- Provided clear information about games and betting rules, enhancing player understanding and confidence in gameplay.
- Increased player engagement through professional, friendly interactions, fostering a welcoming gaming environment.
- Boosted player satisfaction through attentive customer service, contributing to a positive gaming experience.
- Stayed up-to-date on all local gambling regulations, ensuring compliance at all times.
Casino inspector
Royal Caribbean
United States of America, Florida
2011.09 - 2016.05
- Conducted smooth, efficient gaming operations for optimal play experience.
- Tracked player bets accurately, ensuring fair distribution of winnings and promoting trust.
- Assisted customers in placing bets correctly for better playing experience.
- Provided clear explanations of games and betting rules, enhancing player knowledge and confidence.
- Facilitated resolution of disputes among players to foster a positive gaming environment.
- Increased player engagement with friendly, professional interactions.
Casino dealer
Carnival Cruise Line
United States of America, Florida
2008.01 - 2011.06
- Operated table games such as roulette, blackjack and poker, enhancing customer experience.
- Handled chips and cards with utmost precision for fair gaming.
- Supervised betting processes during gaming sessions, ensuring compliance with casino policies.
- Performed financial transactions with accuracy to maintain trust amongst clients.
- Resolved disputes and complaints about game conduct promptly, ensuring customer satisfaction.
- Engaged in friendly conversations with customers, enhancing their overall experience at the venue.
- Conducted thorough inspections of card decks before use; maintained quality control standards.
- Worked flexible hours, including nights, weekends, and holidays, to support operational requirements.
Education
Bachelor of Business Administration - Bussiness Management
London Metropolitan University
London, England 2023.04 -
Bachelor of Business Administration - Law
Romanian American University
Bucharest/Romania 2001.09 - 2005.07
Certificate of Higher Education - Philosophy
Nicolae Iorga College
Bucharest/Romania 1997.09 - 2001.06
Skills
- Commercial driving licence
- Heavy goods vehicle license
- ADR certificate
- Goods vehicle operation
- Multi-Drop delivery experience
- Delivery accuracy
- GPS usage capability
- Safety compliance
- Safety procedures understanding
- Traffic law adherence
- Manual handling
- Adaptable to weather conditions
- Customer Service
- Attention to Detail
Timeline
Bachelor of Business Administration - Bussiness Management
London Metropolitan University
2023.04 -
Delivery driver
AGMT COURIERS LTD
2020.01 - Current
Courier driver
CGC Couriers Ltd
2018.01 - 2020.01
Casino gaming dealer
Genting Casinos UK Ltd
2016.08 - 2018.01
Casino inspector
Royal Caribbean
2011.09 - 2016.05
Casino dealer
Carnival Cruise Line
2008.01 - 2011.06
Bachelor of Business Administration - Law
Romanian American University
2001.09 - 2005.07
Certificate of Higher Education - Philosophy
Nicolae Iorga College
1997.09 - 2001.06