Bogdan Amironesei
Southampton
Summary
Dedicated Product Support Specialist within Garmin Europe, with experience supporting product launches, retail activations and brand events. Proven track record in delivering campaings across multiple locations, managing stake holders, driving customer engagement, satisfaction and retention in fast-paced environments. Known for a proactive, hands-on approach, brand-led thinking while translating customer insights into actionable improvements. Passionate about cycling, outdoor, hiking and commited to deliver impactful marketing and brand experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Support Specialist
Garmin Europe
Southampton
04.2025 - Current
- Delivered high‑quality customer engagement and technical support across Garmin’s cycling, outdoor, fitness, automotive and marine categories, building strong expertise in the various channels in both English and Romanian
- Acted as a key insight channel by identifying recurring customer issues, market trends and behaviours, consumer motivations, key competitors and seasonal maketing cycles, while providing actionable feedback to internal stakeholders in the product implementation and improvement teams.
- Represented Garmin and collaborated cross-functionally with Marketing, Sales and Communications teams at Kendal Mountain Festival, engaging directly with consumers, media, ambassadors and industry partners in a high‑traffic, brand‑building environment. Delivered hands‑on product demonstrations and clear feature‑benefit communication to drive brand understanding, excitement, customer confidence, customer retention and ROI.
- Recognised for adaptability, stakeholder engagement and the ability to operate autonomously in fast‑paced, event‑driven environments while maintaining strong customer focus and brand loyalty
Samsung Brand Ambassador
Vodafone
Southampton
10.2020 - 04.2025
- Planned, coordinated, and executed in‑store marketing activations and product launches across four South Coast locations, ensuring alignment with brand and commercial objectives
- Managed planning, briefing, execution, POS implementation, and campaign delivery to ensure brand consistency and compliance, demonstrating strong project management, scheduling, and stakeholder coordination skills.
- Delivered engaging product presentations and training sessions to retail teams, strengthening product knowledge, customer engagement, overall campaign effectiveness, brand advocacy, and sales confidence.
- Acted as a key liaison between customers, retail teams, and brand stakeholders, gathering and communicating insights on customer behaviour, market trends, and competitor activity to support data-driven marketing decisions.
- Engaged with the Southampton Chamber of Commerce to expand brand presence and attract small and medium-sized enterprises (SMEs) to our shops.
Education
BSc - Marine Biology
University of Southampton
Southampton, United Kingdom06-2019
Bilingual Study - International Baccalaureate
Stefan Barsanescu College
Iasi, Romania06-2012
Skills
- Multi-site Marketing Campaign Execution
- Event and Experiential Marketing
- Product Launch Coordination
- Project Planning and Timeline Management
- Retail and In-Store Activation
- Brand Management and Consistency
- Deadline Management in Fast-Paced Environments
- Communication, Presentation and Training Delivery
- Stakeholder Engagement
- Product knowledge
Certification
- Google Project Management Certificate
- Bachelor of Science
- Oracle Certification
- IELTS Certification
Hobbies and interests
- Climbing and Indoor Bouldering
- Hiking and Outdoor Exploration
- Cycling
- Travelling
- Engaging in badminton, table tennis, E-sports
- Technology
- Film Creation
Timeline
Product Support Specialist
Garmin Europe
04.2025 - Current
Samsung Brand Ambassador
Vodafone
10.2020 - 04.2025
BSc - Marine Biology
University of Southampton
Bilingual Study - International Baccalaureate
Stefan Barsanescu College