Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Bobby Towler

London,London

Summary

With over a decade of experience in high-end hospitality, including my current role as Bar Manager at Soho House, I have developed the leadership, operational expertise, and member-focused approach to succeed in this role. My career has been defined by delivering exceptional guest experiences, leading diverse teams, and managing operations to the highest standards in fast-paced, high-volume venues.

At Soho House, I have consistently met all neccessary targets, overseen seasonal menu development, and collaborated closely with events teams to ensure flawless service. My role demands visibility on the bar, engaging with members to gather feedback and resolve any issues before they leave—an approach that has strengthened member satisfaction and loyalty.

I bring strong organisational skills, from managing payroll, budgeting, rota planning and controlling labour costs, ensuring compliance with health, safety, and licensing regulations. I thrive on developing staff, leading training, and instilling company values to maintain an inspiring and productive work environment.

Overview

14
14
years of professional experience
1
1
Certification

Work history

Bar Manager

SOHO HOUSE
London, United Kingdom
2018.03 - 2025.08
  • Led bar operations, achieving exceptional service standards.
  • Implemented Soho House values into team training and service delivery.
  • Designed seasonal menu changes to enhance customer experience.
  • Monitored financial targets, maximising sales and revenue generation.
  • Conducted interviews and onboarded new staff efficiently.
  • Motivated and supported bar team, exemplifying leadership qualities.
  • Collaborated with Event Management to fulfil client requests effectively.
  • Facilitated regular one-to-one meetings to gather feedback and boost morale.

Assistant General Manager

SOUL
Aberdeen, United Kingdom
2012.02 - 2018.02
  • Managed venue with two large bars and restaurant, accommodating up to 300 covers daily.
  • Oversaw operations at full capacity of 615, maintaining exceptional service standards.
  • Organised and led a team of 35 bar, kitchen, and floor staff during peak periods.
  • Created cocktail menu in collaboration with suppliers to introduce innovative products.
  • Conducted regular training sessions across all departments to enhance staff skills.
  • Ordered beverage stock while negotiating optimal prices for cost efficiency.
  • Ensured compliance with licensing, health and safety, food hygiene, fire safety, incident reporting, and COSHH regulations.
  • Managed venue atmosphere by adjusting lighting and music levels to enhance guest experience.

Education

Higher National Diploma - Hospitality Management

Aberdeen college
Aberdeen

Skills

  • Leadership and Team Building
  • Operational Excellence
  • Business and Financial Management
  • Hospitality and Member Experience
  • Bar and Restaurant Management
  • Office and Events Management
  • Brand Expertise
  • Menu Design and Creation
  • Organizational Planning
  • Coaching and Mentoring
  • Stress Management
  • Adaptability and Flexibility
  • Quality Assurance

Certification

Personal Licence Holder

Timeline

Bar Manager

SOHO HOUSE
2018.03 - 2025.08

Assistant General Manager

SOUL
2012.02 - 2018.02

Higher National Diploma - Hospitality Management

Aberdeen college
Bobby Towler