Summary
Overview
Work history
Education
Skills
Timeline
Generic
Bobby Burch

Bobby Burch

Bury St Edmunds,Suffolk

Summary

I am motivated to deliver quality and consistency to customers.

I am an outgoing Waiter eager to assist my team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner while bringing enthusiasm, dedication and exceptional work ethic. Highly versatile and adaptable to fast-paced, changing environments. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with the ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Energetic and outgoing young man with dedication to positive guest relations. Experience in customer service and cash-handling background. I am friendly and enthusiastic . I am a good problem-solver , excellent at managing time and preparing for future guests with efficient side work. Customer-focused professional experienced in order taking and food delivery. History building customer loyalty and earning repeat business. I am a loyal, trustworthy and would love to be a part of your team.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work history

Junior sous chef

Pizza Rosso
Great Ashfield, Suffolk
05.2022 - Current
  • Helped the owner/manager/Chef manage purchasing of supplies and ingredients for normal operations and special events.
  • Catered events with 10+ guests with specialised menus.
  • Created recipes to maximise profit by delivering on target food costs per dish.
  • Demonstrated good food knowledge, from efficient ingredient preparation to creative plating.
  • Utilised excess stock by developing recipe adaptations and special menu items.
  • Supported head chef with stock control and rotation, minimising waste with FIFO systems.
  • Sourced local ingredients to design seasonal menu items, specialising in modern British cuisine.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Managed [Number]+ daily calls, taking orders and escalated cancellations.
  • Greeted regular guests by name and established friendly rapport when taking orders.
  • Assisted customers by taking food orders, recommending menu choices and advising on allergy concerns.
  • Completed customer orders with speed and accuracy.
  • Prepared orders as per customer request, applying knowledge of food safety, allergens and cross-contamination prevention.
  • Communicated effectively with other kitchen staff to coordinate tasks and complete orders on time.
  • Coordinated workflow to meet business demands, monitoring and prioritising outstanding service requests and work orders.
  • Promoted impulse-buy products during till transactions for improved store takings.
  • Demonstrated high standards of customer service to take and deliver accurate food orders
  • Assisted call-in customers with questions and [Type] orders.

Landscape labourer

Step Dad
Bury St Edmunds, Suffolk
08.2020 - Current
  • Assisted Landscaper to my Step Dad Confidently used range of tools
  • Mowed and trimmed lawns for well-manicured garden presentation.
  • Mowed, trimmed and cut growth to specifications.
  • Dug placement holes for new plantings and conditioned soil for optimum growth.
  • Adhered to health and safety practices on site
  • Established positive rapport with customers
  • General labouring , including barrow runs

Education

Level 2 Media Studies - Media production

West Suffolk Colege l
Bury St Edmunds, Suffolk
09.2023 - 07.2024

Skills

  • Positive and professional at all times
  • Excellent customer service
  • Excellent team player
  • Friendly
  • Build relationships genuinely and quickly
  • Polite
  • EXcellent on till
  • Polite and engaging
  • I can think on my feet
  • Mature for my age
  • Honest

Timeline

Level 2 Media Studies - Media production

West Suffolk Colege l
09.2023 - 07.2024

Junior sous chef

Pizza Rosso
05.2022 - Current

Landscape labourer

Step Dad
08.2020 - Current
Bobby Burch