BOBBY BAXTER

Customer sales assistant

Max Spielmann The Photo Expert

Eastleigh, Hampshire

11.2021 - Current

Led daily branch operation, driving teams to maximise customer satisfaction and sales.
supported senior management implementing and maintaining policies and procedures.
Helped customers obtain specialised help for refunds and exchanges.
Designed visually pleasing in-store and window displays to increase footfall.
Displayed wares in temporary structures at markets to attract new customers.
Organised displays to promote inventory and encourage customer purchases.
Prepared orders for customers with wrapped, bagged and boxed items.
Managed customer lines for minimum wait times and high satisfaction.
Maintained knowledge of products and features to provide recommendations to customers.
Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Updated product labelling and pricing to reflect discounts and offers.
Assisted customers in locating specific items to boost satisfaction.
Managed shop capacity to ensure compliance with Covid-19 regulations.
Managed store social media accounts, running contests, ads and promotions to generate new followers.
Performed daily opening and closing functions and inventory management.
Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Continuously improved product knowledge to maintain highest levels of service quality.
Operated cash registers with accuracy and processed cash and card transactions.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Assisted customers with product selection and sales, recommending items to increase transaction value.
Built lasting relationships with clients through customer service interactions.
Handled cash drawer efficiently, supporting end-of-day reconciliation.
Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
Upsold additional products for increased revenue generation.
Maintained shop floor cleanliness for an inviting shopping environment.
Managed stock level for effective store operation.
Enhanced customer engagement by offering product knowledge and advice.
Processed transactions, ensuring accuracy at all times.
Prioritised tasks effectively in fast-paced retail settings.