Bob Ward-Jackson

• Hybrid role responsible for management of business change portfolio acting within different capacities in order to deliver business change
• Overseeing major business transformation projects including delivery of new policy management systems for UK and Italian businesses and migration of data to archival systems
• Manage multiple relationships around the group business, senior leadership teams, IT and business change
• Manage creation and assessment of feasibilities and prioritisation of work
• Oversee and directly manage projects
• SME or product owner for IT and business change

• Responsible for managing the relationships and delivery of business change for group business

Examples include:

• Managed and completed analysis for Turkey data residency project where all Turkish data needed to be migrated from UK to new systems within very short timescales
• API integration with major BPs allow partners (Bajaj finance in India) to support multiple services

• Working within scrum environment to elicit business requirements for multiple projects
• Oversee initiatives from inception to delivery ensuring quality and business objectives are met
• Work with the digital teams to implement online services
• Delivering business orientated workshops to collaboratively shape and clarify business processes

Examples include

• Creation of India policy management system
• Payment gateway integration with Barclaycard and ICICI bank

Managing relationship between change functions and international countries including Hong Kong, Singapore, Malaysia, India Germany and Turkey.