Samuel Boateng
Middlesbrough,United Kingdom
Summary
Accomplished healthcare professional with expertise in clinical and administrative skills, including risk assessment conduct and documentation, MAR management, and infection control compliance. Demonstrates strong leadership and communication abilities through team supervision, health education, and patient advocacy. Proficient in healthcare IT systems, electronic care record management, and hardware troubleshooting. Committed to enhancing patient care through effective care planning and multi-disciplinary team collaboration.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Support Healthcare and Team Leader
St-Annes Community Services, UK
11.2022 - 08.2025
- Administrative Responsibilities:
- Conduct comprehensive risk assessments and maintain documentation
- Manage MAR and MOR charts with accuracy and compliance
- Respond to hardware cases and IT-related queries in healthcare settings
- Lead and supervise support teams to ensure quality care delivery
- Serve as Nourish Champion and Program Leader
- Clinical Support Duties:
- Assist with personal care including washing, bathing, dressing, and grooming
- Provide toileting and continence care support
- Support mobility using wheelchairs, hoists, and walking aids
- Assist with meal preparation ensuring dietary requirements are met
- Help with shopping, cleaning, laundry, and household management tasks
- Support financial management and bill payment (where applicable)
- Encourage client autonomy and decision-making capabilities
- Facilitate skill-building for daily tasks, hobbies, and employment preparation
- Medication & Health Management:
- Administer medication according to prescriptions and care plans
- Maintain accurate medication administration records
- Monitor and report medication-related issues and concerns
- Accompany clients to medical appointments and community activities
- Provide emotional support during personal challenges and transitions
- Documentation & Compliance:
- Update daily logs, care notes, and incident reports
- Monitor for signs of abuse, neglect, or harm and report concerns
- Follow strict infection control procedures and risk assessment protocols
- Communicate effectively with colleagues, families, and healthcare professionals
- Advocate for clients' needs, rights, and access to services
Public Health Nurse
Ghana Health Service
10.2016 - 09.2022
- Educated patients on health prevention strategies and wellness practices
- Conducted community health outreach and education programs
- Provided clinical support and health monitoring services
Senior Carer
Pentecost Care Home, Ghana
11.2013 - 09.2016
- Provided comprehensive care to elderly residents
- Supervised junior care staff and maintained care standards
- Implemented infection control measures and safety protocols
Education
MSc - Cybersecurity
Teesside University
Middlesbrough 09.2022 - 06.2024
BSc - Information Technology
Valley View University
Accra, Ghana 07.2014 - 07.2017
Skills
- Clinical & Administrative Skills:
- Risk Assessment Conduct & Documentation
- MAR (Medication Administration Record) Management
- MOR (Medication Order Record) Chart Maintenance
- Healthcare IT Systems & Hardware Troubleshooting
- Infection Control Procedures & Compliance
- Care Planning & Documentation
- Leadership & Communication:
- Team Leadership & Supervision
- Nourish Champion & Program Leadership
- Health Education & Patient Advocacy
- Multi-disciplinary Team Collaboration
- Query Resolution & Problem Solving
- Goal-oriented Initiative Management
- Technical Proficiencies:
- Advanced Computer Literacy
- Healthcare Information Systems
- Electronic Care Record Management
- Hardware Case Response & Resolution
Certification
- Healthcare Certifications:
- Care Certificate (Complete Program)
- Caredemy Certificate (Standards 1-15)
- Flexebee Professional Certificates
- Ongoing Professional Development:
- Regular training attendance to maintain and develop clinical skills
- Continuous education in healthcare best practices and regulations
- Team collaboration and leadership development programs
Accomplishments
- Nourish Program Leadership: Successfully implemented and led nutrition-focused care initiatives
- Team Management: Effectively supervised healthcare support teams ensuring consistent, high-quality care delivery
- Administrative Excellence: Maintained 100% compliance in MAR/MOR documentation and risk assessment procedures
- Technology Integration: Streamlined healthcare IT processes and resolved hardware-related challenges
- Patient Advocacy: Consistently supported client rights and access to essential healthcare services
PROFESSIONAL ATTRIBUTES
- Detail-Oriented: Meticulous attention to clinical documentation and administrative procedures
- Collaborative: Strong team player with initiative and goal-oriented mindset
- Adaptable: Flexible problem-solving approaches in dynamic healthcare environments
- Empathetic: Exceptional interpersonal skills with focus on patient-centered care
- Reliable: Committed to maintaining high standards in all aspects of healthcare support
Timeline
Support Healthcare and Team Leader
St-Annes Community Services, UK
11.2022 - 08.2025
MSc - Cybersecurity
Teesside University
09.2022 - 06.2024
Public Health Nurse
Ghana Health Service
10.2016 - 09.2022
BSc - Information Technology
Valley View University
07.2014 - 07.2017
Senior Carer
Pentecost Care Home, Ghana
11.2013 - 09.2016
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