Bo Watrous
London
Summary
Enthusiastic, outgoing and commercially driven First Class Marketing graduate with extensive experience in customer-facing roles and a natural ability to connect with people. Enjoys meeting new people, building lasting relationships and delivering an exceptional customer experience. Experienced in supervising teams in fast-paced environments and working directly with commercial clients, developing excellent communication, organisation and problem-solving skills. Positive, resilient and motivated by achieving results, with a strong ambition to begin a career in residential lettings where a passion for people can be combined with a target-driven environment.
Overview
3
3
years of professional experience
Work history
Supervisor
FCB COFFEE
2025.05 - Current
- Trained, supervised and motivated new team members, fostering culture of high standards and teamwork.
- Led daily operations in high-volume customer environment, ensuring timely service for hundreds of customers.
- Resolve customer enquiries and complaints quickly while maintaining excellent service.
- Built strong customer relationships through professional, friendly communication, enhancing customer satisfaction.
- Coordinate stock management, cash handling and operational efficiency.
Perform effectively under pressure while maintaining attention to detail.
Marketing Intern
Marks and Spencer
London
2026.05 - 2026.05
- Coordinated marketing activities for one of the UK’s leading retailers, contributing to successful campaign execution.
- Collaborated across departments to streamline campaign and communication processes.
- Analysed customer insights and campaign performance to inform strategic commercial decisions.
- Developed experience working within a professional corporate environment.
Marketing Consultant
Wildlife Photographer Of The Year, The Nest, and Pearl & Dean
2024.09 - 2025.03
- Conducted market research and competitor analysis, identifying actionable opportunities for client growth.
- Collaborated with commercial clients to develop targeted strategic business recommendations.
- Presented tailored recommendations to client stakeholders, enhancing decision-making processes.
- Developed strong presentation, communication and relationship-building skills.
- Worked collaboratively within teams to deliver projects to deadline.
Events Planner
London South Bank University
2024.09 - 2025.08
- Coordinated fundraising events, competitions and social events to achieve engagement and contributions.
- Executed digital marketing and communication campaigns to enhance event visibility and attendance.
- Cultivated relationships with venues, sponsors and suppliers to secure essential partnerships.
- Coordinated multiple deadlines while ensuring projects were delivered successfully.
- Demonstrated excellent organisation and attention to detail throughout.
Retail Key Holder
Batch 1 (Box Park Shoreditch)
London
2023.12 - 2025.04
- Provided exceptional customer service in a fast-paced retail environment, enhancing customer satisfaction.
- Cultivated strong customer relationships to drive sales growth.
- Managed opening and closing procedures, cash handling and store security.
- Assisted team in maintaining performance during peak trading periods, ensuring seamless operations.
- Maintained high visual merchandising and presentation standards.
Education
Bachelor of Arts - Marketing with Advertising and Digital Communications
London South Bank University
London 9 2022 - 5 2025
A-Levels - English language, Sociology, Media studies
Exeter College
Exeter, Devon 9 2020 - 3 2022
Skills
- Customer Relationship Management
- Sales & Negotiation
- Stakeholder Management
- Team leadership
- Commercial Awareness
- Service excellence
- Problem Solving
- Time management
- Communication & Presentation
- Networking skills
- Microsoft Office
- Google Workspace
- Canva
- Full UK Driving Licence (Category B)
Timeline
Marketing Intern
Marks and Spencer
2026.05 - 2026.05
Supervisor
FCB COFFEE
2025.05 - Current
Marketing Consultant
Wildlife Photographer Of The Year, The Nest, and Pearl & Dean
2024.09 - 2025.03
Events Planner
London South Bank University
2024.09 - 2025.08
Retail Key Holder
Batch 1 (Box Park Shoreditch)
2023.12 - 2025.04
A-Levels - English language, Sociology, Media studies
Exeter College
9 2020 - 3 2022
Bachelor of Arts - Marketing with Advertising and Digital Communications
London South Bank University
9 2022 - 5 2025