Motivated and adaptable professional with one year of UK experience in fast-paced customer service and over four years in HR and administrative roles in India. Proven ability to support team operations, maintain accurate records, and deliver exceptional front-line service. Skilled in communication, multitasking, and compassionate care. Seeking a fulfilling role in care, administration, or customer service where reliability, empathy, and professionalism are highly valued.
• Provided excellent customer service in a fast-paced bakery and retail setting
• Supervised daily front-of-house operations and supported food preparation
• Trained and mentored new team members to uphold brand and service standards
• Ensured hygiene, health, and safety compliance in line with UK food regulations
• Operated tills, processed payments, and managed customer queries effectively
• Maintained inventory levels, completed store checklists, and assisted with opening/closing procedures
• Oversaw employee onboarding processes, documentation, and HR record management
• Assisted with payroll processing, leave tracking, and database maintenance
•Coordinated staff training programmes, internal meetings, and schedules
• Facilitated effective communication between management and staff
• Maintained accurate HR files and supported smooth daily office operations
• Performed clerical and data entry tasks related to billing and office records
•Managed inventory logs, office supplies, and petty cash tracking
• Assisted with basic bookkeeping and customer invoice preparation
• Maintained daily administrative tasks and filing systems
• Supported front desk operations and customer communication when required
Excellent customer service and communication skills
Strong office administration and documentation ability
Effective time management and multitasking under pressure
Collaborative team player with leadership experience
Skilled in training and supporting new staff
Confident in cash handling and point-of-sale operations
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Accurate data entry and filing system management
Compassionate, patient, and respectful in care environments
Quick problem-solving and decision-making ability
• Level 2 Food Hygiene and Safety Certificate, UK
•Diploma in Accounting and Tax Practice (GST), India