Summary
Skills
Work history
Education
Generic

Blessy Nash

Chatham ,Kent

Summary

Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.

Versatile and hardworking Receptionist driven to improve productivity and customer relations with professional demeanour and attention to detail.

Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives. Strong planning, problem solving and communication skills.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Experienced professional with focus on creating welcoming and organised front office environments. Skilled in managing high-volume phone calls, scheduling appointments, and providing exceptional customer service. Consistently ensures smooth office operations through strong communication and multitasking abilities.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Skills

  • Basic bookkeeping
  • Calm under pressure
  • Multitasking and prioritisation
  • Billing experience
  • Ordering office supplies
  • Invoice processing
  • Friendly customer service
  • Telephone skills

Work history

Receptionist

Poul John & Co Solicitors
Stratford , London
2025.09 - Current
  • Maintained organised reception area for professional business environment.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Served as initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Managed phone calls, resulting in effective communication flow within company.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Maintained accurate logs of visitor entries for security purposes.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Maintained accurate and up-to-date records for smooth handover.
  • Acted as first point of contact for wide range of personnel.
  • Took and communicated messages to minimise interruptions to staff workflows.
  • Reduced waiting times through effective time and resource management.
  • Managed high volume of incoming calls from multi-line telephone system and documented messages.
  • Offered knowledgeable, friendly support to in-office guests.

Volunteer cafe bar worker

St Poul with All Saints Church
Chatham, Medway
2024.06 - Current
  • Undertook regular training sessions, enhancing skill set and product knowledge.
  • Supported colleagues during busy periods to ensure smooth operations.
  • Collaborated with kitchen staff for seamless service coordination.
  • Enhanced customer experience with friendly conversation.
  • Maintained cleanliness of bar area by regular wiping and sanitising.
  • Collaborated effectively with team members, ensuring optimal work environment.
  • Restocked inventory as needed to avoid any shortages during service hours.
  • Collected glasses from tables, maintaining tidy environment.
  • Served customers promptly for their satisfaction.
  • Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.

Volunteer treasurer - Church of England

St Poul with All Saints Church
Chatham, Kent
2023.07 - 2024.04
  • Conducted comprehensive risk assessments for secure financial planning.
  • Delivered accurate monthly and annual financial reports for board's review.
  • Overhauled investment strategies to ensure optimal returns on company funds.
  • Managed banking relationships to secure favourable terms for loans and credit facilities.
  • Kept accurate, up-to-date accounting records for reliable financial reference.
  • Prepared and submitted budgets and financial statements to management.
  • Presented financial reports and dashboards for budget analyses.
  • Delivered financial reports within strict deadlines to enable progress and performance monitoring.
  • Documented and facilitated incoming and outgoing funds.
  • Managed daily finance services for smooth business operations.

Volunteer cook assistant

St Poul with All Saints Church
Chatham, Medway
2022.11 - 2023.04
  • Maintained clean workspace to ensure food safety regulations were met.
  • Washed and cut various types of meat and fish, improving prep times during peak hours.
  • Collaborated closely with other kitchen staff, fostering harmonious working environment.
  • Supported head cook during busy periods, maintaining efficiency under pressure.
  • Paid close attention to detail whilst plating dishes before they were served.
  • Ensured hygiene standards remained high at all times-keeping utensils and work stations spotless after use.

Education

GCSEs - Accounting

Greenwich College
London
09.2015

A-Levels - Accounting and Finance

University of Baguio
Baguio City
03.1999

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Blessy Nash