Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
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Blessing Ifeayinwa Israel

Birmingham,west midlands

Summary

Highly skilled administrative professional with expertise in document processing, confidentiality management, and schedule coordination. Demonstrates exceptional proficiency in customer service, communication facilitation, and team collaboration, ensuring seamless organisational operations. Adept at managing filing systems, performing high-speed data entry, and solving problems efficiently while maintaining strict time management. Committed to delivering reliable administrative support to enhance workplace productivity and foster a collaborative environment.

Overview

7
7
years of professional experience

Work history

Office assistant

The Absolute Care Home
Birmingham, West Midlands
12.2024 - 07.2025
  • Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
  • Provided clerical support to multiple departments, enhancing overall business operations.
  • Coordinated staff schedules, ensuring smooth daily operations.
  • Delivered exceptional customer service, resulting in high client satisfaction rates.
  • Organised mail distribution, providing timely communication among employees and clients alike.

IT Manager

Portal Realties Limited
Ikeja, Lagos
02.2023 - 11.2024
  • Facilitated smooth communication between technical and non-technical departments, fostering mutual understanding of processes and requirements.
  • Conducted regular system audits to identify potential security risks promptly.
  • Updated legacy systems, reducing maintenance costs significantly while improving reliability and efficiency.
  • Maintained updated inventory of all IT assets; facilitated efficient asset management.

Service Support Analyst

eStream Networks Ltd
Victoria Island , Lagos
08.2021 - 02.2023
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied positive customer service approach to increase satisfaction levels.

Office executive

Megawatts Nigeria Ltd
Gbagada, Lagos
12.2019 - 08.2021
  • Organised meetings, resulting in improved communication.
  • Scheduled appointments whilst managing executive's calendar effectively.
  • Coordinated travel arrangements to facilitate business operations.
  • Facilitated communication between departments for smoother workflow.
  • Handled confidential documents, maintaining privacy and security.
  • Ensured clean and safe working environment by implementing health standards.
  • Established and maintained filing systems, enhancing ease of access to information.
  • Maintained office records with high degree of accuracy.
  • Performed basic bookkeeping duties, ensuring accurate record keeping.

Administrative Intern

Ultra Media Solutions
Ikeja, Lagos
04.2018 - 09.2018
  • Created engaging PowerPoint presentations to aid crucial client meetings.
  • Managed scheduling and appointments to ensure smooth daily operations.
  • Maintained clean workspace, promoting a productive working environment.
  • Demonstrated adaptability by performing various administrative tasks as required including photocopying, scanning and faxing of documents.

Education

Master of Science - Computer Science & Technology

Ulster University
Birmingham, United Kingdom
06.2025 -

Bachelor of Science - Computer Science

University of Ilorin
Ilorin, Nigeria
08.2016 - 09.2019

Skills

  • Document processing
  • Confidentiality management
  • Schedule coordination
  • Customer service
  • Administrative support
  • Communication facilitation
  • Problem solving
  • Time management
  • Team collaboration
  • Filing system management
  • Data entry speed

Languages

English
Native

Affiliations

Travelling, Reading and Creative Writing

References

References available upon request.

Timeline

Master of Science - Computer Science & Technology

Ulster University
06.2025 -

Office assistant

The Absolute Care Home
12.2024 - 07.2025

IT Manager

Portal Realties Limited
02.2023 - 11.2024

Service Support Analyst

eStream Networks Ltd
08.2021 - 02.2023

Office executive

Megawatts Nigeria Ltd
12.2019 - 08.2021

Administrative Intern

Ultra Media Solutions
04.2018 - 09.2018

Bachelor of Science - Computer Science

University of Ilorin
08.2016 - 09.2019

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Blessing Ifeayinwa Israel