Blessing Kodua

Work history

AxisCLC PLC

Stratford, Newham

06.2025 - Current

Managed user accounts for secure access control.
Ensured smooth transition during office relocations by effectively managing movement of ICT equipment.
Established and improved IT governance processes to keep pace with changing demands.
Improved record keeping system with attention to detail and thoroughness.
Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
Managed office supplies inventory, ensuring readiness for all projects at any given time.
Enhanced team productivity for better project completion rates through effective schedule management.
Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
Oversaw facility maintenance and allocated needed resources to meet standards.
Leveraged IT Help Desk and 2nd Line Support background to enhance technical problem-solving capabilities.
Responded promptly to emergencies, securing immediate help when needed.

Humble Gate Enterprise

Kumasi, Ghana

09.2021 - 01.2023

Implemented innovative marketing campaigns to attract new customers.
Increased customer satisfaction by implementing effective staff training programmes.
Maintained high levels of cleanliness throughout store, enhancing shopping experience for patrons.
Devised strategic plans to drive business growth and profitability.
Addressed customer complaints promptly, leading to higher retention rates.
Oversaw daily cash management, minimising discrepancies and errors.
Enhanced store appearance with meticulous merchandising strategies.
Streamlined store operations for improved efficiency and productivity.
Fostered environment that encouraged teamwork and collaboration among staff members.
Completed opening and closing procedures each day.
Monitored stock levels, managing inventories and logistics to maximise sales potential.
Developed exceptional levels of customer care through targeted training and rigorous staff recruitment processes.
Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
Assisted in recruiting, hiring and onboarding store staff.
Followed industry trends and set pricing strategies to maximise business returns.
Planned logistical operations for safe transportation, storage and sale of goods.
Led and managed thriving team of 3 for 2 years.
Ensured timely opening and closing of store 6 days every week.