Blessing Karembera
Kempston,Bedford
Summary
Healthcare professional with 20+ years of experience across NHS and private sectors. Expertise in customer care, supported by a degree in communication skills and practical experience as a healthcare assistant and bus driver. Committed to continuous learning and skill transfer, enhancing service delivery in healthcare settings. Proven track record of improving patient interactions and team collaboration.
Overview
25
25
years of professional experience
Work history
Live-In Caregiver
Rossino Care Limited
Wimbledon, Merton
2025.01 - Current
- Engaged client in physical exercises, resulting in enhanced mobility and strength.
- Ensured client comfort by providing compassionate, one-on-one care.
- Provided assistance with personal hygiene tasks, upholding dignity and cleanliness.
- Tracked health changes diligently for early detection of possible issues.
- Communicated client needs to healthcare professionals, advocating for better quality of care.
- Coordinated medical appointments to ensure timely healthcare services.
- Offered emotional support through attentive listening and empathetic communication.
- Managed daily household chores for a tidy and organised home environment.
- Accompanied clients on outings or errands providing essential support outside home settings.
- Prepared nutritious meals, resulting in enhanced overall health of the client.
- Maintained clean and safe living environment for optimal well-being.
- Assisted clients in maintaining independence by encouraging self-care where possible.
- Facilitated social activities with client leading to elevated mood levels.
- Handled emergency situations calmly, ensuring safety of clients at all times.
- Administered required medication for improved health condition.
- Provided companionship during leisure time, fostering a supportive relationship with the client.
Occupational therapy assistant
MHILD Health Care
Crosshands, Carmarthenshire
2022.01 - 2025.01
- Developed therapeutic programmes incorporating recreational activities to improve holistic functioning of individuals and groups.
- Recommended environmental modifications assisting patients with functional limitations in daily home tasks.
- Oversaw Continued Professional Development (CPD) ensuring awareness of industry trends and technological innovations.
- Considered holistic needs of patients, guiding treatment decisions while identifying various opportunities.
- Established trusting client relationships, enhancing commitment to treatment plans.
- Evaluated risk of injury and enacted preventative strategies for patient safety.
- Collaborated with multidisciplinary professionals for coordinated treatments and seamless care delivery.
- Customised patient-centred plans supporting achievement of health-related objectives.
- Managed equipment and materials, ensuring readiness for each session.
Healthcare support worker
Blue River
Royston, Hertfordshire
2020.10 - 2022.01
- Completed housekeeping from hoovering to changing bed linen.
- Administered medications and treatments in line with medical instructions and best clinical practice.
- Delivered personal care and grooming routines to boost wellbeing.
- Monitored and recorded vital signs, raising causes of concern to appropriate personnel.
- Used moving and handling skills to facilitate safe transfers on mobility-impaired service users while promoting dignity and independence.
- Minimised hospital admissions by observing resident reactions to medication and treatments, promptly reporting abnormalities to healthcare team.
- Provided ongoing companionship and supportive listening to build positive rapport and help combat loneliness.
- Prepared and served tasty and healthy meals in line with service users' nutritional needs.
- Assisted clients with daily household cleaning, laundry and food preparation.
- Monitored clients' physical and mental health, reporting concerns to management for swift action.
Emergency Department Technician
Lewisham and Greenwich NHS Trust
Woolwich, Greenwich
2005.07 - 2020.10
- Attended refresher courses in CPR, adult resuscitation and emergency scene management to comply with required training.
- Supported events to provide safety and wellbeing of attendees.
- Delivered first aid and medical attention as required at large-scale events.
- Assessed casualty conditions to apply appropriate first aid treatments.
- Liaised with authorities including police and paramedics as necessary, communicating key information quickly and concisely.
- Responded to incidents promptly while remaining calm in emergency situations.
- Supported specialist paramedics in delivering emergency care.
- Stabilised injured and unwell patients to prepare for transport to medical facilities.
- Assessed patients' vital signs to determine medical care required.
- Documented injuries and treatment provided to maintain log records.
- Worked with nurses to assess patients and prepare them for tests and procedures.
- Cleaned, maintained and restocked treatment areas.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Safely transported patients by wheelchair, stretcher or bed to other units.
- Quickly responded to codes and cardiac monitor alarms.
- Provided prompt emergency response to accidents and emergencies.
- Used manual techniques and resuscitation devices to stabilise patient conditions.
- Transported patients safely and securely to hospital facilities.
- Labelled vacutainer tubes with patient name, date and collection time.
- Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
- Stocked phlebotomy trolley or carrier with appropriate supplies.
- Assessed access points to provide safe and efficient cannulation.
- Monitored and recorded vital signs of patients in critical condition regularly.
- Conducted basic laboratory tests as required, speeding up diagnostic processes.
- Facilitated transfer of patients to appropriate departments for further treatment.
Professional bus driver
Go-Ahead London
London, City of London
2015.01 - 2017.03
- Ensured efficient completion of assigned routes, contributing to effective public transport operations.
- Utilised careful driving techniques to conserve fuel and achieve cost savings.
- Exhibited calm demeanour during peak hours, enhancing passenger travel experiences.
- Followed traffic regulations and standards to uphold safety for all passengers.
- Demonstrated punctuality for improved customer service, always arrived at bus stops on time.
- Handled unforeseen circumstances like road closures adeptly; rerouted journey quickly without compromising passenger safety.
- Maintained safety of passengers by adhering to traffic regulations and standards.
- Kept accurate logs for company records to maintain transparency and accountability.
- Provided excellent customer service by addressing passenger enquiries in a polite manner.
- Adhered strictly to timetable schedules for improved reliability and passenger satisfaction.
- Demonstrated knowledge of local area landmarks and streets assisting tourists travelling on route.
- Checked validity of travel passes thus preventing fare evasion.
- Completed assigned routes efficiently, contributing to smooth operation of public transport system.
Student Operating Department Practice
Canterbury Christ Church University
Chatham, Kent
2014.07 - 2016.08
- Achieved compliance with quality standards by completing WHO Patient Safety Checklist.
- Organised preparation of surgical instruments, including microscopes and endoscopes, prior to procedures.
- Employed relaxation techniques to assist patients in managing pre-surgery anxiety.
- Executed cleaning and sterilising protocols according to Sterilisation SOP guidelines.
- Oversaw inventory management, ensuring timely re-orders of low-stock items for operational continuity.
- Supplied individualised perioperative care for critically ill patients throughout their treatment.
- Controlled anaesthetic machines during surgeries, ensuring patient airway protection.
- Monitored recovery patients for deterioration signs, facilitating timely assessments for discharge.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
Station supervisor
Southeastern Railway
London, London
2001.08 - 2005.07
- Delivered exceptional customer service to public transport passengers.
- Trained new employees effectively, contributing to their swift integration into the team.
- Identified passenger needs, assisting with ticket changes and transfers accordingly.
- Completed thorough safety checks on equipment before departure to mitigate hazards.
- Announced routes and stops, ensuring passengers remained aware of their schedules.
- Provided detailed information about connections and stops to aid passenger travel plans.
- Collected and validated tickets, passes, or fares for compliance.
- Checked and issued tickets across multiple public transport modes.
- Assisted in emergency situations, minimising potential harm or disruption to services.
- Delivered high-level service to customers through attentive listening and problem-solving skills.
- Provided accurate information about train timings travel restrictions during peak hours.
- Managed daily operations by providing clear instructions to station staff.
- Facilitated smooth running of station with adept management skills.
- Ensured safety standards, leading to a safer environment for passengers and staff.
Skills
- Mobility and transfer assessment
- Rehabilitative care
- Patient documentation
- Critical care management
- Rehabilitation planning
- Equipment evaluations
Education
2016: Canterbury Christ Church University: Introduction to Health Care Undergraduate Level 4 Pass.
2012: University of Greenwich: BA in Media and Communication.
2007: Greenwich Community College: Studio Recording Engineering:
Training
09/25 Care Certificate
Timeline
Live-In Caregiver
Rossino Care Limited
2025.01 - Current
Occupational therapy assistant
MHILD Health Care
2022.01 - 2025.01
Healthcare support worker
Blue River
2020.10 - 2022.01
Professional bus driver
Go-Ahead London
2015.01 - 2017.03
Student Operating Department Practice
Canterbury Christ Church University
2014.07 - 2016.08
Emergency Department Technician
Lewisham and Greenwich NHS Trust
2005.07 - 2020.10
Station supervisor
Southeastern Railway
2001.08 - 2005.07