Summary
Overview
Work history
Education
Skills
Timeline
Generic
Blake Tempany-McColm

Blake Tempany-McColm

Stevenage ,Herts

Summary

Reliable young man with customer service industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Overview

1
1
year of professional experience

Work history

Tiler

Galaxy Tiling Ltd
Stevenage, Herts
2025.06 - Current
  • Worked collaboratively with other tradespeople on large-scale projects ensuring consistency across all aspects of work.
  • Repaired damaged tiles, restoring the original appearance of the space.
  • Removed old tiles safely without causing damage to underlying structures or surrounding areas.
  • Adhered strictly to safety procedures whilst working on site, promoting a safe work environment.
  • Prepared surfaces for tiling, resulting in a smooth and level finish.
  • Handled cutting, shaping and fitting of tiles around obstacles to ensure a seamless aesthetic result.
  • Measured areas accurately before commencing tiling tasks, ensuring exact fit of materials used.
  • Increased customer satisfaction with professional communication and efficient task completion.
  • Assisted clients in selecting suitable tile materials, ensuring satisfaction with end results.
  • Applied adhesive compounds to tile backings using correct techniques for optimum adhesion.
  • Attended to jobs on-time to complete tasks to schedule.

Retail customer service representative

Boots
Stevenage, Herts
2024.11 - 2025.01
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed customer orders with speed and accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied positive customer service approach to increase satisfaction levels.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Education

NVQ Level 2 - Multi Skills

North Herts Construction College
Stevenage
05.2024

GCSEs - Maths, English, Geography, PE, Art, Science

Marriotts Senior School
Stevenage
05.2023

Skills

  • Customer service-oriented
  • Time efficiency
  • Quality focus
  • Patience under pressure
  • Resilience under pressure
  • Initiative taking
  • Team player
  • Product knowledge
  • Physically Fit
  • Strong work ethic
  • Customer service excellence

Timeline

Tiler

Galaxy Tiling Ltd
2025.06 - Current

Retail customer service representative

Boots
2024.11 - 2025.01

NVQ Level 2 - Multi Skills

North Herts Construction College

GCSEs - Maths, English, Geography, PE, Art, Science

Marriotts Senior School
Blake Tempany-McColm