Reliable young man with customer service industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
1
1
year of professional experience
Work history
Tiler
Galaxy Tiling Ltd
Stevenage, Herts
2025.06 - Current
Worked collaboratively with other tradespeople on large-scale projects ensuring consistency across all aspects of work.
Repaired damaged tiles, restoring the original appearance of the space.
Removed old tiles safely without causing damage to underlying structures or surrounding areas.
Adhered strictly to safety procedures whilst working on site, promoting a safe work environment.
Prepared surfaces for tiling, resulting in a smooth and level finish.
Handled cutting, shaping and fitting of tiles around obstacles to ensure a seamless aesthetic result.
Measured areas accurately before commencing tiling tasks, ensuring exact fit of materials used.
Increased customer satisfaction with professional communication and efficient task completion.
Assisted clients in selecting suitable tile materials, ensuring satisfaction with end results.
Applied adhesive compounds to tile backings using correct techniques for optimum adhesion.
Attended to jobs on-time to complete tasks to schedule.
Retail customer service representative
Boots
Stevenage, Herts
2024.11 - 2025.01
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Supported team by demonstrating respect and willingness to help.
Worked flexible hours, covering nights, weekends and bank holidays.
Demonstrated respect, friendliness and willingness to help wherever needed.
Consistently arrived at work on time and ready to start immediately.
Offered friendly, efficient customer service and handled challenging situations with ease.
Cleaned work areas and equipment to maintain faultless hygiene standards.
Increased customer satisfaction by resolving issues.
Improved efficiency and productivity by acquiring new skills.
Displayed energy and enthusiasm in fast-paced environment.
Completed customer orders with speed and accuracy.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Applied positive customer service approach to increase satisfaction levels.
Delivered exceptional customer service by proactively listening to concerns and answering questions.