Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blake Creighton

London

Summary

With over 10 years of experience in the hospitality, arts, and events industry, I am a dynamic General Manager who thrives in both high-energy and intimate settings, using a sixth sense for understanding people to anticipate needs, de-escalate conflict, and ensure all staff, patrons and artists are supported. I oversee the full event lifecycle: from administration, organisation, staff coordination, and security booking, venue setup to liaising with promoters and managing stock and equipment deliveries, whilst fostering a positive, healthy working culture where my team feels valued and empowered. I am calm under pressure and respond to medical emergencies, aggression, and inappropriate behaviour with composure and care. With practised communication skills, I provide honest and valuable feedback on event performance, audience trends, and operational needs, bringing together my organisational skills, genuine passion, adaptability, and a personal touch to every role I undertake.

Overview

10
10
years of professional experience

Work History

Manager

Ormside Projects
London
07.2024 - Current
  • Safety & Compliance: Expert in crowd management, de-escalation of violent or inappropriate behavior, first-response medical care, and enforcing a zero-tolerance policy on harassment to maintain a safe environment for all.
  • Admistration assistance: Communication with promotors and artist in scheduling dates for various events.
  • Coordinated full event lifecycle, managing venue setup, staff scheduling, security, and artist/promoter liaison to ensure seamless operations.
  • Managed stock ordering and equipment deliveries, providing ownership with strategic reports on event performance and inventory needs to inform decision-making.
  • Mentored and trained teams in lighting operations, fostering supportive culture and conducting regular check-ins to enhance staff well-being and satisfaction.

Owner/Operator

As If No Way
02.2017 - Current
  • Curated, organised and executed events across London and Melbourne.
  • Booked live performances, DJ sets, and art installations at venues in London and Melbourne.
  • Commisioned, wrote and Published interviews, reviews, and features on the website reguarly along with social media content and mail outs.
  • Answering email enquires and interviewing artsits via telephone.

Gallery Assistant

Artisan People
London
09.2022 - 06.2024
  • Greet diverse visitors from around the world at various venues such as The Serpentine, Barbican and Royal Albert Hall, fostering a welcoming and informative atmosphere.
  • Answer questions and share insights about exhibits, enhancing visitor understanding and connection to the venue's heritage.
  • Monitor visitor flow and manage queues effectively, ensuring smooth entry and exit during peak hours.
  • Follow safety protocols, assist with emergency procedures, and address visitor issues to maintain a secure environment.

Bar and Cafe Supervisor

HWK
London
08.2017 - 03.2020
  • Team Leadership: Supervise, train, and motivate front-of-house and barista staff.
  • Lead Operations: Manage daily opening and closing procedures for both the coffee and bar service.
  • Maintain Standards: Monitor coffee and beverage excellence, ensuring high quality in every cup and cocktail.
  • Provided friendly, community-focused service during cafe operations and events.: Deliver friendly, community-focused service in a fast-paced environment that transitions from daytime cafe to evening music and events
  • Safety & Compliance: Maintain top-tier health, safety, and hygiene standards across the bar and cafe.
  • Supported management with inventory management, stock takes, ordering, and shift rostering.: Assist management with inventory, stock takes, ordering, and shift rostering.

Education

Masters - Publsihing

UAL
London
01-2024

Bachelor - Magazine Journalism and publishing

UAL
London
01-2020

Skills

  • Event management
  • Safety compliance
  • Staff mentoring
  • Conflict resolution
  • Inventory management
  • Leadership skills
  • Customer engagement
  • Problem solving
  • Adminstration
  • Communication
  • Writing
  • Planning

Timeline

Manager

Ormside Projects
07.2024 - Current

Gallery Assistant

Artisan People
09.2022 - 06.2024

Bar and Cafe Supervisor

HWK
08.2017 - 03.2020

Owner/Operator

As If No Way
02.2017 - Current

Masters - Publsihing

UAL

Bachelor - Magazine Journalism and publishing

UAL
Blake Creighton