
With over 10 years of experience in the hospitality, arts, and events industry, I am a dynamic General Manager who thrives in both high-energy and intimate settings, using a sixth sense for understanding people to anticipate needs, de-escalate conflict, and ensure all staff, patrons and artists are supported. I oversee the full event lifecycle: from administration, organisation, staff coordination, and security booking, venue setup to liaising with promoters and managing stock and equipment deliveries, whilst fostering a positive, healthy working culture where my team feels valued and empowered. I am calm under pressure and respond to medical emergencies, aggression, and inappropriate behaviour with composure and care. With practised communication skills, I provide honest and valuable feedback on event performance, audience trends, and operational needs, bringing together my organisational skills, genuine passion, adaptability, and a personal touch to every role I undertake.