Blaise Osman
Bromsgrove
Summary
Organised and dependable professional with over ten years of experience in managing multiple priorities. Proven ability to coordinate tasks effectively and maintain clear communication within teams. Strong organisational skills complemented by a commitment to enhancing patient well-being and supporting community health initiatives.
Overview
12
12
years of professional experience
Work history
Lead Activities and Event Co-ordinator
Brindley Manor Nursing Home
Droitwich, Worcestershire
09.2022 - 07.2025
- Planned and organised seasonal parties and celebrations to enhance community engagement.
- Actively marketed home through social media, promoting a positive profile.
- Conducted resident meetings and communicated feedback to management.
- Maintained daily documentation via PCS System to ensure compliance.
- Participated in weekly meetings, facilitating effective transfer of resident information.
- Created individualised care plans addressing specific needs of service users.
- Negotiated booking costs while adhering to company budget constraints and market standards.
- Implemented tailored therapeutic programmes for residents with complex needs.
- Handled unforeseen challenges smoothly, ensuring minimal disruption to the event flow.
- Developed engaging marketing materials to boost event attendance.
Food and Beverage Supervisor
David Lloyd Leisure
Bromsgrove
06.2016 - 04.2022
- Level 2 Safety and Hygiene.
- Trained Barista with 6 years of experience working for a Premium Brand.
- Conduct fast and effective table service in a controlled manner.
- Assist people who may pose different dietary requirements.
- Knowledge of different types of coffee.
- Record fridge temperatures.
- Stock rotation to ensure stock is being sold in order of their expiry.
- Conducting fast paced table service in an effective and controlled manner.
- Liaising with suppliers.
- Receipting deliveries.
- Recording all waste products accordingly.
- Maintaining a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Contributing to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to Club Room Manager.
- Delivering highest standards of conduct and service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Following David Lloyd operational policies and procedures.
- Experience in delegating tasks to other employees and/or coordinating the tasks of two or more employees.
- Developing positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
- Describing menu items to customers, whilst suggesting products that might appeal to them and assist them with any allergy and dietary requirements.
- Receiving and accurately processed customer payments.
- Checking temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Cleaning and sanitising work areas, utensils, and equipment.
- Carrying out Rota management and shift leader.
Trainee Sales Negotiator
Arden Estate Agents
Bromsgrove
01.2014 - 02.2015
- Scheduled Sales Negotiators meetings, prepared agendas and took detailed meeting notes using an estate agency software called Jupix.
- Effectively recorded minutes for meetings.
- Carried out 'credit checks' via credit safe to reduce the exposure of client credit risks.
- Made copies, sent faxes, and handled all incoming and outgoing correspondence.
- Organised files, developed spreadsheets, faxed reports, and scanned documents, maintaining front desk and reception area in tidy fashion.
- Verified and logged in deadlines for responding to daily inquiries.
- Managed daily office operations and equipment maintenance.
- Greeted visitors and appropriately directed to designated areas.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Created memorandum of sales and sent them via post/email to the correct correspondence.
- Arranged key access to properties for surveyors and photographers.
Education
GSCE'S - English, Maths, Drama, French
North Bromsgrove High School
09.2012 - 05.2015
Moving and Handling Trainer -
Edge Services
01.2024 -
Administration Level 3 - undefined
Oplex Learning
06.2021 - 09.2021
Skills
- Organised
- Empathetic
- Passionate
- Communication
- Negotiation
- Fundraising techniques
- Creativity and visioning
- Timeline creation
- Event designing
- Multitasking competency
- Budget management
- Records management
- Social media event marketing
Affiliations
- Swimming
- Travelling
- Horse riding
Personal Information
- Date of birth: 12/02/99
- Gender: Female
- Nationality: British
- Marital status: Unmarried
Custom
- North Bromsgrove High School, Bromsgrove, Worcestershire
- Moving and Handling Trainer, Edge Services, Explain body anatomy in relation to moving and handling. Describe the principles of safe moving and handling. Demonstrate safe moving and handlingpracticese. Train others in the safe moving and assisting of individuals within their healthcare working environment., Administration Level 3, Oplex Learning, Possess valuable skills in business etiquette, telephone and written communication.
Timeline
Moving and Handling Trainer -
Edge Services
01.2024 -
Lead Activities and Event Co-ordinator
Brindley Manor Nursing Home
09.2022 - 07.2025
Administration Level 3 - undefined
Oplex Learning
06.2021 - 09.2021
Food and Beverage Supervisor
David Lloyd Leisure
06.2016 - 04.2022
Trainee Sales Negotiator
Arden Estate Agents
01.2014 - 02.2015
GSCE'S - English, Maths, Drama, French
North Bromsgrove High School
09.2012 - 05.2015
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