Blaire Emerson
Ayr
Summary
Experienced professional focused on optimising operational processes and enhancing business performance. Capable of identifying inefficiencies and implementing data-driven solutions to improve workflows. Skilled in leveraging analytical tools to support strategic decision-making and drive continuous improvement.
Overview
2
2
years of professional experience
16
16
years of post-secondary education
Work history
Full-Time Operations Analyst II
Morgan Stanley
Glasgow
2023.05 - 2024.11
- Onboarding more than 10 clients per month whilst having established a quality score of over 90%.
- This involved document production, navigating multiple systems, workstreams and communicating across teams.
- Overarching responsibilities included delegating workload, process improvements and tracking case populations for auditory reporting.
Term-time Operations Analyst
Morgan Stanley
Glasgow
2022.09 - 2023.04
- Manual data extraction and analysis to determine areas to improve cost efficiency.
- Consulting stakeholders to provide dynamic quantitative and qualitative driven solutions.
- Provided solutions as a dashboard and in-depth 3000 word report.
Summer Operations Analyst
Morgan Stanley
Glasgow
2022.06 - 2022.09
- Performed data analysis and presented data trends via Power Bi to assist senior stakeholders in decision making.
- Innovating interactive firm wide materials, distribution of firm newsletters and event planning.
Education
National 5's - Business Management, Chemistry, Computing Science, English, Mathematics, Physics
Queen Margaret Academy
2013.01 - 2019.01
Highers - Art and Design, Business Management, Mathematics, Chemistry, English, Human Biology, Physics
Queen Margaret Academy
2013.01 - 2019.01
BSc - Mathematics, Statistics & Business Analysis
The University of Strathclyde
Glasgow, Glasgow City 2019.01 - 2023.01
Skills
- Database design and administration
- Employee training
- Evidence gathering
- Process Improvement
- Problem Solving
- Proficient in Microsoft suite
- Quality control assurance
Accomplishments
- Ayrshire Young Entrepreneur Business Challenge Award
- Duke of Edinburgh Bronze, Silver, Gold & Diamond Challenge Awards
- Heartstart First Aid Certification
- Saltire Volunteering Award
- University of Strathclyde Accelerate Product Design Challenge Award & Business Challenge Award
Timeline
Full-Time Operations Analyst II
Morgan Stanley
2023.05 - 2024.11
Term-time Operations Analyst
Morgan Stanley
2022.09 - 2023.04
Summer Operations Analyst
Morgan Stanley
2022.06 - 2022.09
BSc - Mathematics, Statistics & Business Analysis
The University of Strathclyde
2019.01 - 2023.01
National 5's - Business Management, Chemistry, Computing Science, English, Mathematics, Physics
Queen Margaret Academy
2013.01 - 2019.01
Highers - Art and Design, Business Management, Mathematics, Chemistry, English, Human Biology, Physics
Queen Margaret Academy
2013.01 - 2019.01