Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blair Ritchie

York,North

Summary

Dedicated professional with expertise in visual merchandising, customer service excellence, and time management. Skilled in product knowledge, cash handling, and restocking efficiency, ensuring seamless operations and enhanced customer satisfaction. Adept at resolving customer queries with effective listening and resilience under pressure while maintaining a friendly and confident demeanour.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Store assistant

Aldi
York, North Yorkshire
12.2023 - 02.2025
  • Received deliveries timely, ensuring rapid shelf restocking.
  • Coordinated with team members for smooth store operation.
  • Handled complaints efficiently, ensuring customer satisfaction.
  • Followed standard operating procedures strictly enforcing company policies and standards.
  • Carried out price checks accurately for correct billing at the till point.
  • Processed transactions swiftly to reduce customer waiting time.
  • Monitored shop floor consistently to deter thefts and losses.
  • Maintained store cleanliness for an appealing shopping environment.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Built positive relationships with customers to enhance loyalty and retention.

Store assistant

Asda
York, North Yorkshire
08.2022 - 11.2023
  • Followed standard operating procedures strictly enforcing company policies and standards.
  • Increased sales through suggestive selling techniques.
  • Directed customers towards desired merchandise successfully reducing search time.
  • Managed inventory effectively to prevent stock shortages.
  • Arranged displays attractively, driving impulse purchases.
  • Improved product availability by effectively restocking shelves.
  • Enhanced customer service by responding promptly to queries.
  • Ensured products' freshness by regularly checking and removing expired items.
  • Assisted customers, resulting in a positive shopping experience.

Store assistant

Sainsbury's
Woking, Surrey
11.2021 - 07.2022
  • Assisted customers, resulting in a positive shopping experience.
  • Handled complaints efficiently, ensuring customer satisfaction.
  • Supported colleagues during peak hours for efficient checkout process.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Operated cash registers with accuracy and processed cash and card transactions.

Target Marker

National Rifle Association
Woking , Surrey
05.2021 - 10.2021
  • Communicated professionally with shooters/customers one to one down the communication line.
  • Learned how to properly communicate with colleagues and members of the public.
  • Allowed me to gain crucial customer service skills.

Education

GCSEs -

The Winston Churchill School
Woking, Surrey
09.2018 - 06.2021

Skills

  • Visual merchandising
  • Time management
  • Customer service excellence
  • Product knowledge
  • Cash handling
  • Restocking efficiency
  • Customer query resolution
  • Shelf organisation
  • Effective listening
  • Resilience under pressure
  • Customer Service
  • Stock counting
  • Friendly, helpful and confident

Timeline

Store assistant

Aldi
12.2023 - 02.2025

Store assistant

Asda
08.2022 - 11.2023

Store assistant

Sainsbury's
11.2021 - 07.2022

Target Marker

National Rifle Association
05.2021 - 10.2021

GCSEs -

The Winston Churchill School
09.2018 - 06.2021

Similar Profiles

CREATE PROFILE
Blair Ritchie