Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Generic
Béla Daniel Ronto

Béla Daniel Ronto

Liverpool

Summary

Sales and validation specialist in Acorn's Young Drivers Telematics department, cross-trained in Renewals as the only team member with this dual expertise. Recognised for strong product knowledge, adaptability, and a willingness to continually learn and take on new challenges. Known for bridging communication between teams and helping colleagues solve problems quickly. Now building skills in automation and AI tools (n8n, APIs, workflow testing), with a keen interest in contributing to Acorn's AI initiatives to improve efficiency, reduce validation errors, and enhance customer experience.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Sales Agent

ACORN
Liverpool, Merseyside
10.2024 - Current
  • Validate policies that have been purchased online.
  • Offer excellent customer service.
  • Boost our Trustpilot rating by asking customers to leave a review after validation calls.
  • Answer questions in the sales team chat to help out colleagues when they are unsure about something.
  • Educate customers about the telematics device and their policies to ensure that they have a good understanding of their policy, and how things work.

Sales representative

Vivint inc.
McAllen, USA
05.2024 - 08.2024
  • Actively engage with potential customers through door-to-door outreach to promote and sell smart home security and energy solutions, mainly solar.
  • Educate customers on the benefits of Vivint's services, addressing enquiries and overcoming objections to facilitate sales.
  • Build and maintain strong relationships with customers to foster brand loyalty and encourage referrals.
  • Achieve and exceed sales targets while consistently meeting company standards for customer satisfaction

Machine Operator

Allied Bakeries
Liverpool, Merseyside
09.2019 - 05.2024
  • Report all operational deficiencies to PL, manager and maintenance personnel
  • Monitored feed and speed of machines during the machining process
  • Maintained clean and organized work areas
  • Maintained and ensured accurate and timely completion of all paperwork
  • Performed daily operations in line with food safety and hygiene standards
  • Measured, mixed and prepped raw materials according to company specifications and recipes
  • Inspected products for quality assurance before display
  • Followed code dating procedures and adhered to legal regulations governing product labelling and packaging
  • Maintained a safe and sanitary area by checking food products' temperature and freshness

Picker

TJ Morris
Liverpool, Merseyside
05.2019 - 07.2019
  • Order-picked goods quickly and accurately, continually delivering against production targets
  • Completed targeted picking orders with meticulous attention to detail, ensuring faultless results
  • Operated picking equipment and machinery safely and responsibly, enhancing safety compliance and limiting risk
  • Operated PPT vehicle machinery while complying with strict workplace standards, maintaining staff safety

Garage Assistant

D&D car services
Liverpool, Merseyside
11.2018 - 04.2019
  • Wore required PPE to protect self, colleagues and customers, enhancing workplace safety
  • Answered phones efficiently, handling customer queries and bookings promptly and professionally
  • Greeted garage customers with warmth and professionalism, providing faultless service from booking in to vehicle retrieval
  • Valeted vehicles ahead of collection and delivery, producing spotlessly clean results for optimized customer satisfaction
  • Recommended repairs and outlined costs to customers, building trust through honest and caring feedback on vehicle condition

Warehouse Operative

Matalan
Liverpool, Merseyside
07.2018 - 11.2018
  • Stayed knowledgeable in product placement on shelves to continue to provide efficient service when picking and packing client orders
  • Identified and removed damaged products when received
  • Restocked shelves with strict attention to detail, utilizing time management and organization skills to maximize efficiency
  • Completed picking, packing and dispatching of orders to customers

Fast Food Crew Member

Ranchers
Liverpool, Merseyside
01.2018 - 06.2018
  • Created a wide range of food, including burgers, chips and other items as required, usually completing within time-sensitive environments
  • Kept operations running smoothly and efficiently by completing all fast-food orders within the deadline

Education

GCSEs - English

Archbishop Beck Catholic Sports College
Liverpool, Merseyside

GCSEs - Sports

Archbishop Beck Catholic Sports College
Liverpool, Merseyside

GCSEs - Business

Archbishop Beck Catholic Sports College
Liverpool, Merseyside

GCSEs - Core Science

Archbishop Beck Catholic Sports College
Liverpool, Merseyside

GCSEs - Mathematics

Archbishop Beck Catholic Sports College
Liverpool, Merseyside

Skills

  • Coachable
  • Winner mentality
  • Energetic
  • Loves challenges
  • Team player
  • Not a quitter
  • Respectful
  • Fast learner
  • Quick thinker
  • Resolve issues

Certification

I've recently acquired my first coaching license, from England FA.

Affiliations

  • PC building
  • Fishing
  • Gaming
  • Watching Football
  • Playing Football
  • Gym

Timeline

Sales Agent

ACORN
10.2024 - Current

Sales representative

Vivint inc.
05.2024 - 08.2024

Machine Operator

Allied Bakeries
09.2019 - 05.2024

Picker

TJ Morris
05.2019 - 07.2019

Garage Assistant

D&D car services
11.2018 - 04.2019

Warehouse Operative

Matalan
07.2018 - 11.2018

Fast Food Crew Member

Ranchers
01.2018 - 06.2018

GCSEs - English

Archbishop Beck Catholic Sports College

GCSEs - Sports

Archbishop Beck Catholic Sports College

GCSEs - Business

Archbishop Beck Catholic Sports College

GCSEs - Core Science

Archbishop Beck Catholic Sports College

GCSEs - Mathematics

Archbishop Beck Catholic Sports College

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Béla Daniel Ronto