Bismah Ali
Stoke-on-trent,Staffor
Summary
Psychology student at Keele University with practical experience in school-based volunteering and mentoring. Proven ability to foster positive behaviour and resilience through peer mentoring and diversity awareness initiatives. Experienced in supporting student orientation and public events with a positive and approachable demeanour. Committed to creating inclusive environments that promote growth and professionalism.
Overview
8
8
years of professional experience
Work history
Student mentor
St Margaret Ward
Stoke-on-Trent, Staffordshire
2022.01 - 2024.02
- Facilitated regular mentoring sessions to offer academic and emotional support to younger students, in one-on-one sessions.
- Assisted peers in building confidence, organisational skills, and effective study techniques.
- Collaborated with staff to assess student progress and pinpoint additional support requirements.
- Consistently exhibited empathy and professionalism across multiple academic years.
Event Support Volunteer
St Margaret Ward Catholic Academy
Stoke-on-Trent, Staffordshire
2018.10 - 2022.05
- Streamlined registration process for guests, ensuring efficient arrival and distribution of materials.
- Enhanced attendee experience by assisting at Parents' Evenings, Careers Fairs, and Post-16 Open Events.
- Collaborated with staff to optimise event logistics and maintain smooth visitor flow.
- Cultivated communication and customer-facing skills in a busy environment.
Volunteer Administrator and Event Assistant
Excellence Girls Academy
Stoke-on-Trent, Staffordshire
2016.05 - 2022.01
- Assisted with operating the school stand during fundraising and public events
- Greeted visitors, answered basic questions, and directed them to relevant areas or staff
- Helped prepare, organise, and maintain the stall space throughout the event
- Distributed promotional materials and represented the school in a friendly, approachable manner
- Contributed to creating a welcoming and organised environment for guests and families
Work Experience Student Placemen – Admin Assistant
Autonet Insurance
Stoke-on-Trent, Staffordshire
2019.02 - 2019.02
- Facilitated basic administrative duties for office staff during short-term placement.
- Monitored incoming communications and managed document filing and photocopying tasks.
- Acquired knowledge of client record management and confidentiality protocols.
- Gained foundational understanding of customer service principles in professional environment.
Education
Bachelor of Science - Psychology
Keele University
Keele 2024.09 -
A-Levels - Psychology and Health and Social Care
Trinity Sixth Form (St Maragaret Ward)
Stoke-on-Trent 2021.09 - 2024.07
GCSEs - Multiple GCSEs
St Margaret Ward Catholic Academy
Stoke-on-Trent 2016.09 - 2021.07
Skills
- Positive attitude
- Peer mentoring
- Diversity awareness
- Resilience development
- Student orientation support
- Positive behaviour reinforcing
Affiliations
- Creative Writing & Reading
- Volunteering at Community Events
- Exploring Mental Health and Behavioural Psychology
References
References available upon request.
Timeline
Bachelor of Science - Psychology
Keele University
2024.09 -
Student mentor
St Margaret Ward
2022.01 - 2024.02
A-Levels - Psychology and Health and Social Care
Trinity Sixth Form (St Maragaret Ward)
2021.09 - 2024.07
Work Experience Student Placemen – Admin Assistant
Autonet Insurance
2019.02 - 2019.02
Event Support Volunteer
St Margaret Ward Catholic Academy
2018.10 - 2022.05
GCSEs - Multiple GCSEs
St Margaret Ward Catholic Academy
2016.09 - 2021.07
Volunteer Administrator and Event Assistant
Excellence Girls Academy
2016.05 - 2022.01