Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Bismah Ali

Stoke-on-trent,Staffor

Summary

Psychology student at Keele University with practical experience in school-based volunteering and mentoring. Proven ability to foster positive behaviour and resilience through peer mentoring and diversity awareness initiatives. Experienced in supporting student orientation and public events with a positive and approachable demeanour. Committed to creating inclusive environments that promote growth and professionalism.

Overview

8
8
years of professional experience

Work History

Student mentor

St Margaret Ward
Stoke-on-Trent, Staffordshire
01.2022 - 02.2024
  • Facilitated regular mentoring sessions to offer academic and emotional support to younger students, in one-on-one sessions.
  • Assisted peers in building confidence, organisational skills, and effective study techniques.
  • Collaborated with staff to assess student progress and pinpoint additional support requirements.
  • Consistently exhibited empathy and professionalism across multiple academic years.

Event Support Volunteer

St Margaret Ward Catholic Academy
Stoke-on-Trent, Staffordshire
10.2018 - 05.2022
  • Streamlined registration process for guests, ensuring efficient arrival and distribution of materials.
  • Enhanced attendee experience by assisting at Parents' Evenings, Careers Fairs, and Post-16 Open Events.
  • Collaborated with staff to optimise event logistics and maintain smooth visitor flow.
  • Cultivated communication and customer-facing skills in a busy environment.

Volunteer Administrator and Event Assistant

Excellence Girls Academy
Stoke-on-Trent, Staffordshire
05.2016 - 01.2022
  • Assisted with operating the school stand during fundraising and public events
  • Greeted visitors, answered basic questions, and directed them to relevant areas or staff
  • Helped prepare, organise, and maintain the stall space throughout the event
  • Distributed promotional materials and represented the school in a friendly, approachable manner
  • Contributed to creating a welcoming and organised environment for guests and families

Work Experience Student Placemen – Admin Assistant

Autonet Insurance
Stoke-on-Trent, Staffordshire
02.2019 - 02.2019
  • Facilitated basic administrative duties for office staff during short-term placement.
  • Monitored incoming communications and managed document filing and photocopying tasks.
  • Acquired knowledge of client record management and confidentiality protocols.
  • Gained foundational understanding of customer service principles in professional environment.

Education

Bachelor of Science - Psychology

Keele University
Keele
09.2024 -

A-Levels - Psychology and Health and Social Care

Trinity Sixth Form (St Maragaret Ward)
Stoke-on-Trent
09.2021 - 07.2024

GCSEs - Multiple GCSEs

St Margaret Ward Catholic Academy
Stoke-on-Trent
09.2016 - 07.2021

Skills

  • Positive attitude
  • Peer mentoring
  • Diversity awareness
  • Resilience development
  • Student orientation support
  • Positive behaviour reinforcing

Affiliations

  • Creative Writing & Reading
  • Volunteering at Community Events
  • Exploring Mental Health and Behavioural Psychology

References

References available upon request.

Timeline

Bachelor of Science - Psychology

Keele University
09.2024 -

Student mentor

St Margaret Ward
01.2022 - 02.2024

A-Levels - Psychology and Health and Social Care

Trinity Sixth Form (St Maragaret Ward)
09.2021 - 07.2024

Work Experience Student Placemen – Admin Assistant

Autonet Insurance
02.2019 - 02.2019

Event Support Volunteer

St Margaret Ward Catholic Academy
10.2018 - 05.2022

GCSEs - Multiple GCSEs

St Margaret Ward Catholic Academy
09.2016 - 07.2021

Volunteer Administrator and Event Assistant

Excellence Girls Academy
05.2016 - 01.2022

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Bismah Ali