BISHER MOHAMMED KUTTY

• Transformed the operation from supporting only 20 build units into a fully equipped stores and logistics function delivering complete prototype EDU builds through all phases of development and product launch.
• Drove inventory control, material readiness, storage management, kitting and build support activities to ensure seamless prototype builds.
• Led the day-to-day operation of the EDU prototype stores function supporting vehicle development programmes.
• Developed KPI dashboards to enhance visibility of shortages, operational readiness, flow reliability, and delivery performance.
• Implemented continuous improvement initiatives using DMAIC, FMEA, Pareto Analysis and RCA methodologies.
• Partnered with Engineering, Build Operations, EO and IT teams to streamline operational efficiency and enhance system performance.
• Maintained compliance with ISO standards, safety requirements and operational governance processes.

• Managed high-volume warehouse and fulfilment operations processing 25,000+ customer orders daily, ensuring timely order fulfilment and customer satisfaction.
• Redeployed automated pick tower and sorter systems, increasing operational capacity to support over 100,000 customer orders.
• Enhanced customer service and SLA delivery through strategic operational planning and resource allocation.
• Implemented KPI frameworks improving accountability, productivity and service performance.
• Delivered 99% stock accuracy through rigorous inventory controls.

• Delivered a 20% increase in productivity through operational redesign and workflow optimisation.
• Implemented Lean operating procedures and performance management controls to streamline processes and improve operational effectiveness.
• Led 150+ warehouse colleagues in semi-automated operations, enhancing team coordination and workflow efficiency.

• Supervised daily operations of the warehouse, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
• Enhanced operational performance and reduced labour expenses by developing and optimising standard practices.
• Monitored supply chain and handled logistics functions for the company.
• Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
• Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising the work of the team.
• Trained and motivated employees to enhance team productivity and engagement.
• Identified individual employee strengths and implemented mentoring programme to address areas of weakness.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Conducted root cause analysis in deficient areas to identify and resolve central issues.
• Facilitated associate focus groups and meetings to gather suggestions, address concerns, and strengthen relationships among team members and management.
• Encouraged and promoted ideas aligned to business needs and benefits.

• Delivered 100% fulfilment accuracy with zero stock discrepancies, enhancing operational reliability.
• Cut returns cycle times by over 50%, significantly improving customer satisfaction and operational efficiency.
• Established fulfilment, warehousing, and supply chain operations from inception, ensuring seamless integration and functionality.

• Increased delivery rate from 64% to 92% and order fulfilment from 86% to 98%.
• 99% QC accuracy and 100% same-day put away achieved for all inbounds.
• Established and managed operational setup for e-fulfilment processes.. Partnered with 3rd-party shipping agents. Owned data-based
• strategic development and implementation of processes and SLAs.
• Process optimisation streamlining reduced delay of returns and refunds from five days
• to two for local deliveries, and from seven to four for international shipments.
• Delivered mass stock volume movement, replenishment, and returns for three
• company exhibitions – entire process delivered with 100% accuracy.
• Reduced stock discrepancy from 12% to 2% through rigorous PI checking.
• Operations, warehouse (last mile and delivery operations), and e-fulfilment regional

Sourced and penetrated new markets, locating, evaluating, and networking with
prospect leaders whilst growing existing channels and accounts. Focused on breadth
market, corporate and retail by identifying options and evaluating their position in the
industry. Undertook forensic market, trend, and competitor analysis. Offered support,
information, and guidance on existing and new products and services.

• Sourced and penetrated new markets, locating, evaluating, and networking with prospect leaders whilst growing existing channels and accounts. Focused on broader market, corporate and retail by identifying options and evaluating their position in the industry. Undertook forensic market, trend, and competitor analysis. Offered support, information, and guidance on existing and new products and services.
• Established company goals and targets informed by performance analysis and market forecasts.
• Managed financial operations, including budgeting, forecasting, and reporting to ensure alignment with strategic objectives.