Biola Boateng Diawuoh
Italy
Summary
Through my past experiences, I've gained strong skills in financial process, using IT systems, and communicating clearly with both colleagues customers. I enjoy using digital tools to solve problems. I am motivated to progress into finance, data-handling or business focused apprenticeships, as I believe my skills align well with these roles.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Sales coordinator
Ikea
Reading, Berkshire
11.2024 - Current
- Explain financial information to customers clearly, helping them make informed decisions.
- Arrange delivery and assembly services for customers, ensuring all details are accurately processed.
- Collaborate with the delivery and logistics team, ensuring smooth operations and reducing errors
- Design wardrobes using digital tools, strengthening my ability to work with IT systems.
Pharmacy assistant
NHS
Reading , Berkshire
08.2025 - 09.2025
- Assisted with organising prescriptions, developing time-management and organisational skills.
- Recorded and updated stock levels, making sure medicines were accurately logged.
- Supported customers by answering queries and improving communication abilities.
Sales advisor
IKEA
Reading, Berkshire
07.2023 - 11.2024
- Accurately processed transactions and payments for over 100 daily customers and strengthened my numerical accuracy and attention to detail.
- Followed financial procedures and security checks.
- Used digital tools, building my IT confidence and data-entry accuracy.
- Developed strong communication skills due to interactions with customers and co-workers.
Education
Foundation Degree in Science -
Oxford Brookes University
Oxford, England 09.2024 - 05.2025
GCSEs -
Maiden Erlegh
Reading 09.2017 - 05.2022
Skills
- Communication skills
- Time management
- IT skills
- Cash handling
- Team work
- Problem-solving and working under pressure
Certification
- Intermediate Excel certification
- UK driving licence
Timeline
Pharmacy assistant
NHS
08.2025 - 09.2025
Sales coordinator
Ikea
11.2024 - Current
Foundation Degree in Science -
Oxford Brookes University
09.2024 - 05.2025
Sales advisor
IKEA
07.2023 - 11.2024
GCSEs -
Maiden Erlegh
09.2017 - 05.2022