Biola Boateng Diawuoh
Italy
Summary
Through my past experiences, I've gained strong skills in financial process, using IT systems, and communicating clearly with both colleagues customers. I enjoy using digital tools to solve problems. I am motivated to progress into finance, data-handling or business focused apprenticeships, as I believe my skills align well with these roles.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Sales coordinator
Ikea
Reading, Berkshire
2024.11 - Current
- Explain financial information to customers clearly, helping them make informed decisions.
- Arrange delivery and assembly services for customers, ensuring all details are accurately processed.
- Collaborate with the delivery and logistics team, ensuring smooth operations and reducing errors
- Design wardrobes using digital tools, strengthening my ability to work with IT systems.
Pharmacy assistant
NHS
Reading , Berkshire
2025.08 - 2025.09
- Assisted with organising prescriptions, developing time-management and organisational skills.
- Recorded and updated stock levels, making sure medicines were accurately logged.
- Supported customers by answering queries and improving communication abilities.
Sales advisor
IKEA
Reading, Berkshire
2023.07 - 2024.11
- Accurately processed transactions and payments for over 100 daily customers and strengthened my numerical accuracy and attention to detail.
- Followed financial procedures and security checks.
- Used digital tools, building my IT confidence and data-entry accuracy.
- Developed strong communication skills due to interactions with customers and co-workers.
Education
Foundation Degree in Science -
Oxford Brookes University
Oxford, England 2024.09 - 2025.05
GCSEs -
Maiden Erlegh
Reading 2017.09 - 2022.05
Skills
- Communication skills
- Time management
- IT skills
- Cash handling
- Team work
- Problem-solving and working under pressure
Certification
- Intermediate Excel certification
- UK driving licence
Timeline
Pharmacy assistant
NHS
2025.08 - 2025.09
Sales coordinator
Ikea
2024.11 - Current
Foundation Degree in Science -
Oxford Brookes University
2024.09 - 2025.05
Sales advisor
IKEA
2023.07 - 2024.11
GCSEs -
Maiden Erlegh
2017.09 - 2022.05