Binta Diallo
London,Essex
Summary
Highly motivated, enthusiastic, hardworking individual with customer-oriented experience in various industries, strong history of leading high-performance teams to meet or exceed objectives. Dedicated and diligent with internal drive to deliver excellence.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work history
Assistant Property Manager
Lint Estate Management
ilford, London
08.2022 - 10.2023
- Maintained high administrative standards for data accuracy.
- Promptly addressed tenant concerns and resolved issues professionally.
- Conducted routine site inspections adhering to Health & Safety regulations.
- Managed emergency inquiries, booked contractors, and followed best practices for incident recording.
- Assisted in ensuring portfolio compliance with Landlord and Tenant Act, RICS, and ARMA guidelines.
- Resolved maintenance issues according to established procedures.
- Prepared annual service charge budgets and managed payments.
- Collected service charges (and ground rent if applicable) as per lease agreements.
- Drafted management contracts between the management company and Freeholders.
- Assisted in preparing section 20 works notices and obtaining estimates from leaseholders & contractors.
- Organised annual Fire risk assessments and Fire alarm maintenance with contractors.
- Supported the team with insurance claims and renewals.
- Managed dispute resolution and legal matters in property management.
- Assisted the team with preparing the annual AGM for related properties.
Luxury Concierge
Mast Security
City Of London, LND
07.2020 - 09.2022
- Provided bespoke luxury lifestyle services to HNW clients
- Arranged VIP travel and exclusive events
- Built strong relationships through exceptional service
- Managed last-minute requests with discretion and efficiency
- Delivered tailored experiences exceeding client expectations from the airport, train station and events for visitors upon request.
- Managed parcels, post, and secure key handling
Administrator assistant
Sodexo
City of London, London
06.2020 - 09.2021
- Managed daily office operations and administrative tasks efficiently
- Coordinated schedules, meetings, and communications across departments
- Maintained accurate records, files, and documentation systems
- Handled correspondence, reports, and confidential information
- Was responsible for taking minutes during meetings
- Ensured smooth workflow and resolved administrative issues promptly
- Supported senior managers with comprehensive secretarial tasks, leading to improved productivity.
Education
Bachelor of Science - Business Management
University of Bedfordshire
Bedford 06.2024
BTEC - Business Enterprise Level 3
Barking and Dagenham College
london07.2019
BTEC - Business studies Level 2
Barking and Dagenham College
London06.2018
BTEC - Business Admin level 1
Barking and Dagenham College
london07.2016
Skills
- Strong interpersonal and communication skills
- Efficient with excellent time management
- Practical problem-solving abilities
- Well-organised with solid file and records management
- Knowledge of COSHH & Health and Safety regulations
- Builds and maintains positive client rapport
- Experienced in surveillance, safety, and security
- Holds valid SIA Licence and First Aid certification
- Familiar with property inspections and tenant liaison
- Experience dealing with leaseholders and understanding of lease terms
Languages
Portuguese
Native language
References
Available upon your request
Timeline
Assistant Property Manager
Lint Estate Management
08.2022 - 10.2023
Luxury Concierge
Mast Security
07.2020 - 09.2022
Administrator assistant
Sodexo
06.2020 - 09.2021
Bachelor of Science - Business Management
University of Bedfordshire
BTEC - Business Enterprise Level 3
Barking and Dagenham College
BTEC - Business studies Level 2
Barking and Dagenham College
BTEC - Business Admin level 1
Barking and Dagenham College
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