Binta Diallo
London,Essex
Summary
Highly motivated, enthusiastic, hardworking individual with customer-oriented experience in various industries, strong history of leading high-performance teams to meet or exceed objectives. Dedicated and diligent with internal drive to deliver excellence.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work history
Assistant Property Manager
Lint Estate Management
ilford, London
08.2022 - 10.2023
- Maintained high administrative standards for data accuracy.
- Promptly addressed tenant concerns and resolved issues professionally.
- Conducted routine site inspections adhering to Health & Safety regulations.
- Managed emergency inquiries, booked contractors, and followed best practices for incident recording.
- Assisted in ensuring portfolio compliance with Landlord and Tenant Act, RICS, and ARMA guidelines.
- Resolved maintenance issues according to established procedures.
- Prepared annual service charge budgets and managed payments.
- Collected service charges (and ground rent if applicable) as per lease agreements.
- Drafted management contracts between the management company and Freeholders.
- Assisted in preparing section 20 works notices and obtaining estimates from leaseholders & contractors.
- Organised annual Fire risk assessments and Fire alarm maintenance with contractors.
- Supported the team with insurance claims and renewals.
- Managed dispute resolution and legal matters in property management.
- Assisted the team with preparing the annual AGM for related properties.
Luxury Concierge
Mast Security
City Of London, LND
07.2020 - 09.2022
- Provided bespoke luxury lifestyle services to HNW clients
- Arranged VIP travel and exclusive events
- Built strong relationships through exceptional service
- Managed last-minute requests with discretion and efficiency
- Delivered tailored experiences exceeding client expectations from the airport, train station and events for visitors upon request.
- Managed parcels, post, and secure key handling
Administrator assistant
Sodexo
City of London, London
06.2020 - 09.2021
- Managed daily office operations and administrative tasks efficiently
- Coordinated schedules, meetings, and communications across departments
- Maintained accurate records, files, and documentation systems
- Handled correspondence, reports, and confidential information
- Was responsible for taking minutes during meetings
- Ensured smooth workflow and resolved administrative issues promptly
- Supported senior managers with comprehensive secretarial tasks, leading to improved productivity.
Education
Bachelor of Science - Business Management
University of Bedfordshire
Bedford 06.2024
BTEC - Business Enterprise Level 3
Barking and Dagenham College
london07.2019
BTEC - Business studies Level 2
Barking and Dagenham College
London06.2018
BTEC - Business Admin level 1
Barking and Dagenham College
london07.2016
Skills
- Strong interpersonal and communication skills
- Efficient with excellent time management
- Practical problem-solving abilities
- Well-organised with solid file and records management
- Knowledge of COSHH & Health and Safety regulations
- Builds and maintains positive client rapport
- Experienced in surveillance, safety, and security
- Holds valid SIA Licence and First Aid certification
- Familiar with property inspections and tenant liaison
- Experience dealing with leaseholders and understanding of lease terms
Languages
Portuguese
Native language
References
Available upon your request
Timeline
Assistant Property Manager
Lint Estate Management
08.2022 - 10.2023
Luxury Concierge
Mast Security
07.2020 - 09.2022
Administrator assistant
Sodexo
06.2020 - 09.2021
Bachelor of Science - Business Management
University of Bedfordshire
BTEC - Business Enterprise Level 3
Barking and Dagenham College
BTEC - Business studies Level 2
Barking and Dagenham College
BTEC - Business Admin level 1
Barking and Dagenham College
Similar Profiles
Xavier ChitamanXavier Chitaman
Security Officer at Sentinel Management Group, Real Estate Property ManagementSecurity Officer at Sentinel Management Group, Real Estate Property Management
Max Lin ZhihongMax Lin Zhihong
Sales Executive at Lint Comm MobileSales Executive at Lint Comm Mobile
Kirby ReedKirby Reed
Owner at Dryer Lint Busters, Inc.Owner at Dryer Lint Busters, Inc.
Harry RobinsonHarry Robinson
Line chef at Mitchells & ButlersLine chef at Mitchells & Butlers
Kailas SivasankaranKailas Sivasankaran
Tendering Administrator at Pacific Support ServicesTendering Administrator at Pacific Support Services