Bincy George
St. Leonards on sea,UK
Summary
Experienced in senior care with focus on providing compassionate, person-centred support. Capable of enhancing quality of life for individuals in care settings by utilising skills in active listening, problem-solving and empathy. Committed to maintaining dignity and promoting independence, fostering social connections and implementing personalised care plans.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Night Senior carer
Barchester- Hazel Lodge Care Home
07.2024 - 11.2025
- Act as a floor manager during the night shift, overseeing the full operation of the unit and ensuring high standards of care and safety
- Lead and support night care team, delegating tasks and handling any incidents or emergencies.
- Administer medication safely in accordance with care plan and MAR charts.
- Oversee the monthly medication cycle y checking deliveries, confirming accuracy, organizing medication into individual boxes, listing missing items, and ensuring all required medicines are received.
- Update and maintain accurate documentation, including care plans and daily reports
- Provide high quality personal care and emotional support to residents
- Liaise with on call nurses and families when needed
Team leader
Seaview nursing home- Cardinal Health care
12.2021 - 07.2024
- Supervised a team of night staff to deliver consistent, compassionate care.
- Managed medication rounds, including control drugs and handled documentation.
- Ensured care plans and risk assessments were up-to-date and followed.
- Supported training and induction of new staff
- Acted as first point of contact for emergencies during the night shifts.
Social worker
DISHA
Kottayam, Kerala
12.2019 - 11.2021
- Coordinated with project coordinator to draft an action plan for adult and child wellbeing.
- Conducted home visits for children, providing tailored support and assessment.
- Built networks with stakeholders to enhance program benefits through strategic partnerships.
- Facilitated group sessions and life skills education, promoting holistic development.
- Assisted in managing training programs for parents, enhancing their skills and understanding.
- Tailored care plans for each child to address unique needs and challenges.
- Facilitated workshops and support groups to enhance clients' mental wellbeing.
- Established trustful relationships with clients to facilitate open communication.
- Conducted community outreach programmes, facilitating access to essential support services for vulnerable individuals.
- Advocated for clients' rights to healthcare and social services assistance.
Education
Master of Social Work - Medical and psychiatry
M.G University
Kottayam 01.2016 - 01.2018
Certificate - Counselling psychology
SRC(State resource Centre)
Kerala 01.2021 - undefined
BSc - Interior design and decoration
Mangalore University
Mangalore 01.2003 - undefined
Skills
- Safeguarding Adults (Care Act 2014): Confident in identifying, reporting and responding to safeguarding concerns, completing initial risk screening and supporting Section 42 enquiries
- Mental Capacity Act (MCA) & DoLS: Skilled in capacity assessments, best-interest decision making, promoting autonomy and ensuring decisions comply with legal frameworks
- Risk Assessment & Management: Experienced in identifying risks, assessing severity/likelihood, developing mitigation plans and reviewing risks regularly with MDT
- Care Planning & Case Management: Strong skills in person-centred planning, updating care plans, and monitoring outcomes with a holistic approach
- Strengths-Based & Person-Centred Practice: Focused on empowering adults, promoting independence, informed choice and supporting self-determination
- Complex Needs Support: Experienced with dementia, mental health conditions, learning disabilities, palliative care and complex physical health needs
- Professional Curiosity: Confident in exploring concerns, asking the right questions and recognising disguised compliance or hidden risks
- Effective Communication: Builds strong rapport with service users, families and professionals; confident in de-escalation, advocacy and difficult conversations
- Multi-Agency Working: Experienced in liaising with GPs, district nurses, social workers, mental health teams, OTs, SALT, hospitals, CQC and safeguarding teams
- Cultural Competence: Able to work sensitively with diverse individuals, families and communities; experience delivering social work in multiple cultural contexts
- Leadership & Team Coordination: Experience leading shifts, guiding junior carers, managing medication rounds, and ensuring safe daily operations
- Accurate Recording & Documentation: Skilled in writing clear case notes, incident forms, handovers, MAR documentation and evidence-based reports
- Crisis Management: Calm under pressure, confident in responding to falls, aggression, sudden illness, and safeguarding situations
- Advocacy & Rights-Based Practice: Champions dignity, equality, informed choice and the rights of vulnerable adults
Accomplishments
- Successfully managed complex caseloads, ensuring timely assessments, risk evaluations, and care planning for adults with diverse needs, including dementia, mental health conditions, and physical disabilities.
- Led person-centred care plan development for new and existing residents, regularly reviewing and updating plans to match changing needs and promote independence.
- Resolved high-risk safeguarding concerns by identifying early warning signs, escalating appropriately, and contributing to multi-agency investigations ensuring vulnerable adults remained safe.
- Improved service quality by accurately completing incident reports, medication audits, and documentation, reducing errors and enhancing team communication.
- Strengthened multi-disciplinary teamwork, collaborating effectively with nurses, OTs, psychologists, GPs, and families to ensure seamless support and better outcomes.
- Provided emotional and practical support to adults during post-pandemic challenges, helping them cope with isolation, health issues, and transitions in care.
- Delivered culturally sensitive and trauma-informed support, enabling residents to feel heard, respected, and empowered in decision-making.
- Introduced structured night-shift reporting, improving handovers and ensuring consistent continuity of care.
- Advocated strongly for residents' rights, ensuring informed choice, dignity, and autonomy in all stages of their care.
- Handled crisis situations calmly, including falls, behaviour changes, and medical emergencies, ensuring safety and preventing escalation.
Affiliations
- SOCIAL WORK ENGLAND REGISTRATION
- KAPS REGISTRATION (Kerala Association of Professional Social Worker)
DRIVING LICENSE
UK Full license, own a car
Timeline
Night Senior carer
Barchester- Hazel Lodge Care Home
07.2024 - 11.2025
Team leader
Seaview nursing home- Cardinal Health care
12.2021 - 07.2024
Certificate - Counselling psychology
SRC(State resource Centre)
01.2021 - undefined
Social worker
DISHA
12.2019 - 11.2021
Master of Social Work - Medical and psychiatry
M.G University
01.2016 - 01.2018
BSc - Interior design and decoration
Mangalore University
01.2003 - undefined