Summary
Overview
Work history
Education
Skills
Timeline
Generic

BILLY GOGGIN

North Cheam

Summary

Accomplished professional with extensive expertise in real estate development and asset management, demonstrating proficiency in property valuation and portfolio management. Adept at strategic planning and business development, leveraging negotiation expertise to drive successful outcomes. Proven track record in employee development and staff management, fostering team collaboration and performance management. Skilled in CRM systems, including Salesforce, with a focus on process improvement and customer service excellence. Committed to achieving organisational goals through adaptability, leadership, and attention to detail.

Overview

12
12
years of professional experience

Work history

Conference Sales Executive

Gartner
London
04.2025 - Current
  • Executed daily responsibilities with accuracy and efficiency.
  • Developed and implemented sales strategies to achieve revenue targets.
  • Resolved customer issues, leading to increased satisfaction.
  • Managed client relationships while driving conference sales.
  • Quickly adapted to new skills, enhancing overall productivity.
  • Collaborated with marketing and event teams for successful event delivery.
  • Consistently met tight deadlines for task completion.

Lettings Director

Dexters estate agents
London
08.2020 - 12.2024
  • Executed productivity benchmarks across departments to maximize company revenue.
  • Represented business in marketplace and developed relationships with key accounts to promote and market business.
  • Developed training modules and documentation to train staff.
  • Conducted monthly meetings to create business plans to drive successful monthly business.
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
  • Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
  • Handled complaints professionally, maintaining a positive brand image.
  • Directed marketing efforts for maximised property exposure.
  • Liaised with legal experts to resolve tenancy disputes swiftly and amicably.

Lettings Manager

Dexters estate agents
London
12.2017 - 08.2020
  • Spearheaded property management policies and procedures.
  • Negotiated and executed new leases, renewals, and terminations.
  • Planned, scheduled, and coordinated general maintenance and major repair projects.
  • Prepared and presented detailed status reports of properties to owners.
  • Coordinated tenant move-in and out process and orientated new tenants to property.
  • Conducted regular property inspections to identify potential maintenance issues.
  • Negotiated sale, lease and development of property and complete and review appropriate documents and forms.
  • Evaluated tenant eligibility in alignment with income restrictions and government regulations.
  • Negotiated tenancy renewals with tenants, assuring continuous occupancy.

Senior lettings consultant

Dexters estate agents
London
06.2016 - 12.2017
  • Suggested actionable recommendations to improve client satisfaction.
  • Implemented changes to organisational structure to maximise efficiency.
  • Monitored KPIs and provided regular updates to senior management.
  • Trained several new members of staff to a level that was required to succeed in the industry.
  • Carried out appointments with interested applicants.
  • Hit a minimum call and deal target inline with KPI expectations.

Lettings consultant

Dexters estate agents
London
08.2014 - 06.2016
  • Monitored tenant compliance with lease terms and resolved disputes.
  • Processed application and lease agreement by conducting rental history, credit check, and background check.
  • Demonstrated clear knowledge of housing laws and local regulations, providing better service to a diverse residential housing market.
  • Worked closely with property manager in conducting market surveys to learn more about target clients.
  • Verified paperwork was completed accurately and in a timely manner.
  • Met with current tenants to review and renew leases.

School exam invigilator

Thomas Tallis School
Sidcup
01.2014 - 08.2014
  • Ensuring all candidates have an equal opportunity to demonstrate their abilities.
  • Ensuring the security of the examination before, during and after the examination.
  • Preventing possible administrative failures.
  • Liaising with the examination officer and senior invigilator.

Education

A Levels - Business studies, Physical education, Psychology

Verulam Sixth Form
St Albans, Hertfordshire

GCSE - English language, English literature, Maths, Science, Business studies, IT, Physical education

Phoenix High School
London

Skills

  • Real estate development
  • Property valuation
  • Asset Management
  • Portfolio Management
  • Due diligence
  • Negotiation expertise
  • Customer Service
  • Employee Development
  • Business Development
  • Staff Management
  • Process Improvement
  • Business Administration
  • Brand Management
  • Budget Management
  • Project Planning
  • Goal Setting
  • Adaptability
  • Team Collaboration
  • Idea Development and Brainstorming
  • Performance Management
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Excellent Communication
  • Attention to Detail
  • Written Communication
  • Employee Training
  • Leadership
  • Strategic planning
  • Team building
  • CRM System
  • CRM Salesforce proficiency

Timeline

Conference Sales Executive

Gartner
04.2025 - Current

Lettings Director

Dexters estate agents
08.2020 - 12.2024

Lettings Manager

Dexters estate agents
12.2017 - 08.2020

Senior lettings consultant

Dexters estate agents
06.2016 - 12.2017

Lettings consultant

Dexters estate agents
08.2014 - 06.2016

School exam invigilator

Thomas Tallis School
01.2014 - 08.2014

A Levels - Business studies, Physical education, Psychology

Verulam Sixth Form

GCSE - English language, English literature, Maths, Science, Business studies, IT, Physical education

Phoenix High School

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