Billie Oakley
London,United Kingdom
Summary
Hardworking employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Brings a strong work ethic, adaptability, and a collaborative mindset to every role. Confident working independently or as part of a team, I thrive in fast-paced environments and pride myself on being approachable, reliable, and eager to learn. With excellent communication skills and a positive attitude, I’m committed to contributing value and growing within a dynamic workplace.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work history
Scriptwriter
Freelance Scriptwriter
London, UK
08.2024 - 05.2025
- Crafts engaging scripts for diverse media, enhancing storytelling impact.
- Collaborates with clients to align scripts with creative visions.
- Develops dynamic characters, enriching narrative depth.
- Adapts writing style to meet varied project requirements.
- Cultivated strong client relationships, ensuring clear communication and collaborative development of engaging scripts across various platforms.
- Brought historical events to life via well-researched, factual scripts for documentaries.
Waitress
Rambutan-South East London
London, UK
07.2024 - 05.2025
- Strengthen multitasking and communication skills in a dynamic team setting.
- Resolve customer inquiries and issues promptly, maintaining a positive dining atmosphere.
- Contribute to a collaborative team, ensuring guests leave happy and fulfilled.
- Delivered exceptional service in a high-volume restaurant, enhancing guest satisfaction and ensuring timely food delivery.
- Engaged customers with in-depth menu knowledge, fostering positive dining experiences and encouraging repeat visits.
- Monitored guest feedback to identify trends, implementing changes that resulted in noticeable improvements in service quality.
Event Manager
University of the West of England-Bristol
Bristol, UK
01.2024 - 05.2024
- Managed a major University event for 80+ attendees, ensuring smooth execution and budget adherence.
- Led a team of 3 volunteers, fostering collaboration and effective task delegation.
- Coordinated with vendors for catering and entertainment, securing high-quality services.
- Oversaw project from start to finish, meeting all deadlines and achieving objectives.
- Utilised Excel for financial tracking, enhancing budget management skills.
- Coordinated with multiple vendors, negotiating contracts to secure quality services while maintaining budgetary constraints and event standards.
- Demonstrated strong leadership and problem-solving skills, promoting a collaborative atmosphere to achieve successful event outcomes.
Assistant
Southwark Sports
London, UK
06.2015 - 07.2015
- Supported lead coaches in delivering structured training sessions for children across various sports.
- Helped plan and organise drills, warm-ups, and fitness activities tailored to different age groups and skill levels.
- Motivated and encouraged participants to develop teamwork, discipline, and sportsmanship.
- Ensured a safe and inclusive environment by monitoring behavior and providing individual support when needed.
- Assisted in setting up equipment and maintaining a clean, organised training area.
- Built strong rapport with players, parents, and coaching staff through clear communication and a positive attitude.
Student Representative
Students' Union at UWE-Bristol
Bristol
11.2023 - 07.2024
- Represent student voices, fostering inclusive academic dialogue.
- Collaborated with officials, resolving key student issues.
- Managed events, enhancing organisational skills.
- Prepared reports, demonstrating analytical abilities.
- Efforts recognised for improving student experience.
- Fostered a welcoming atmosphere for students by being approachable and empathetic, enhancing communication and trust within the student body.
- Coordinated with university officials and fellow representatives to address student concerns, resulting in effective resolutions and improved satisfaction.
Bar Supervisor
The Cider Press-Bristol
Bristol
12.2021 - 05.2024
- Manage bar inventory, ensuring efficient stock levels and compliance with regulations.
- Enhance customer satisfaction through effective team leadership and problem resolution.
- Develop schedules and prioritise tasks, balancing work and academic commitments.
- Improve financial accountability, contributing to measurable operational efficiency.
- Foster a collaborative team environment, driving motivation and skill development.
Bar Supervisor
East Dulwich Tavern
London
06.2023 - 10.2023
- Lead team to ensure smooth operations and efficient shift management.
- Enhanced team performance and reliability through effective task delegation.
- Developed keen attention to detail, improving service quality and customer satisfaction.
- Resolved operational challenges swiftly, maintaining a high standard of service.
- Supervised bar operations, enhancing service speed and improving customer satisfaction through effective team management.
Bar Team Member
Za Za Bazaar
Bristol
10.2021 - 12.2021
- Provided exceptional service in a dynamic bar setting, enhancing guest satisfaction and loyalty.
- Adapted swiftly to high-pressure environments, ensuring seamless operations during peak hours.
- Resolved customer issues promptly, maintaining a positive atmosphere and fostering repeat business.
- Delivered exceptional service in a high-pressure environment, enhancing customer satisfaction and repeat business.
Bar Team Member
Slug and Lettuce
Bristol
06.2021 - 10.2021
- Whilst working in a fast pace bar/ restaurant I quickly developed my customer service skills and my ability to adjust in any environment I am placed in.
- I have excellent skills when it comes to dealing with customers and working under pressure which is proven in the high standard of my work.
Chef
Mr Bao
London
09.2018 - 10.2020
- Managed kitchen operations, enhancing workflow efficiency and collaboration.
- Advanced from kitchen porter to chef, demonstrating commitment and skill growth.
- Developed multitasking and time management skills in a high-pressure environment.
- Improved team efficiency, contributing to a more productive kitchen.
- Adapted quickly to new roles, showcasing eagerness to learn and contribute.
- Prepared high-quality dishes in a fast-paced kitchen, achieving consistently positive feedback and enhancing customer satisfaction.
Waitress
Mr Bao
London
09.2018 - 10.2020
- Fostered a team-oriented environment by assisting colleagues across various sections, resulting in improved morale and productivity.
- Monitored customer feedback and adjusted service strategies, leading to noticeable gains in repeat patronage and positive reviews.
- Provided attentive service to guests, enhancing their dining experience and contributing to a welcoming atmosphere.
Babysitting
Self Employed
London
12.2013 - 02.2018
- Ensured child safety, building trust with families.
- Adapted to diverse child needs, enhancing care quality.
- Implemented structured routines for daily activities, enhancing children's engagement and promoting consistent behavioral improvements.
- Communicated effectively with parents about children's progress, ensuring alignment on care strategies and reinforcing trust and satisfaction.
- Developed creative educational activities tailored to individual needs, leading to noticeable skill enhancement and increased enthusiasm for learning.
Education
Bachelor's - Drama and creative writing
University of West England
10.2020 - 05.2025
Diploma of Higher Education - Drama
Southwark College
London, Greater London 09.2018 - 07.2020
A-Level or equivalent - English Literature, Sociology, Media, Theatre Studies
SFH Sixth Form
London South East, Greater London 09.2016 - 11.2017
Skills
- Cashiering
- Fundraising
- Food Preparation
- Microsoft Excel
- Events management
- Cleaning
- Customer Service
- Youth Work
- Cash Handling
- Hospitality Management
- Babysitting
- Childcare
- Babysitter
- Microsoft Word
- Video Editing
- Microsoft Office
- Cooking
- Time Management
- Child Care
- Food Safety
- Public Speaking
Custom
Bachelor's
Personal Information
Industry: Arts & Entertainment
Timeline
Scriptwriter
Freelance Scriptwriter
08.2024 - 05.2025
Waitress
Rambutan-South East London
07.2024 - 05.2025
Event Manager
University of the West of England-Bristol
01.2024 - 05.2024
Student Representative
Students' Union at UWE-Bristol
11.2023 - 07.2024
Bar Supervisor
East Dulwich Tavern
06.2023 - 10.2023
Bar Supervisor
The Cider Press-Bristol
12.2021 - 05.2024
Bar Team Member
Za Za Bazaar
10.2021 - 12.2021
Bar Team Member
Slug and Lettuce
06.2021 - 10.2021
Bachelor's - Drama and creative writing
University of West England
10.2020 - 05.2025
Chef
Mr Bao
09.2018 - 10.2020
Waitress
Mr Bao
09.2018 - 10.2020
Diploma of Higher Education - Drama
Southwark College
09.2018 - 07.2020
A-Level or equivalent - English Literature, Sociology, Media, Theatre Studies
SFH Sixth Form
09.2016 - 11.2017
Assistant
Southwark Sports
06.2015 - 07.2015
Babysitting
Self Employed
12.2013 - 02.2018
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