Billie Nicholls

McDonald's

Wolverhampton, West Midlands

10.2022 - Current

Handled high-pressure situations calmly providing solutions promptly.
Ensured customer satisfaction with prompt and accurate order fulfillment.
Implemented promotional strategies to attract more customers during off-peak hours.
Operated cash registers accurately, ensuring proper handling of transactions.
Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
Participated in regular stock takes helping manage supplies efficiently.
Facilitated smooth flow of customers by effectively managing queues during rush hours.
Adhered to strict hygiene practices while handling food ensuring safety at all times.
Delivered consistent high-quality service contributing to the positive reputation of our establishment.
Resolved customer complaints quickly, restoring trust in our service quality.
Collaborated with team members to maintain a friendly work environment promoting productivity.
Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
Executed daily operation procedures ensuring adherence to company's policies.
Addressed questions, concerns and complaints of customers.
Achieved excellent customer service by greeting customers and meeting quality expectations.
Established professional relationships with peers to enhance productivity and teamwork.