Billie McGrath
Summary
Compassionate Social Work professional with experience supporting adults with intellectual disabilities and autism. Expertise in developing person-centred support, collaborating with families and multidisciplinary teams, and maintaining accurate records. Committed to fostering independence and community connections. Recently relocated from Australia to the UK, seeking to leverage skills and dedication in a role that makes a positive impact.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Day Service Practitioner / Instructor
Bayley House
Melbourne
11.2022 - 06.2026
- Delivered person-centred support tailored to individual needs and goals.
- Supported adults living with intellectual disabilities to develop independence, confidence and life skills through structured day programmes.
- Planned and facilitated engaging educational, recreational and community-based activities.
- Facilitated personal care and daily living activities to enhance client comfort and independence.
- Implemented Positive Behaviour Support strategies to promote wellbeing.
- Promoted independence, inclusion and meaningful participation within the community.
- Supported individuals with PEG feeding in accordance with care plans and training.
- Collaborated with families and multidisciplinary professionals to coordinate and optimise client care.
- Maintained accurate daily documentation and incident reports to support effective care delivery.
Disability Support Worker
Client O
Melbourne, Australia
02.2023 - 06.2026
- Provided individualised 1:1 support to an adult with intellectual disability who could display physical aggression when overstimulated or overwhelmed.
- Followed the client's Behaviour Support Plan and used proactive strategies to identify and reduce triggers before behaviours escalated.
- Responded calmly and appropriately to incidents of physical aggression, prioritising the safety of the client, myself and others.
- Adapted activities, environments and communication according to the client's presentation and level of stimulation.
- Worked closely with the client's family and allied health professionals to understand triggers, review behaviours and maintain consistent approaches to support.
- Supported the client to regulate and return to a calmer state while maintaining their dignity, choice and independence.
- Monitored and communicated changes in behaviour and relevant incidents to family and involved professionals.
Disability Support Worker
Client Y
Melbourne, Australia
10.2025 - 06.2026
- Provided individualised 1:1 support to an adult with intellectual disability, following their Behaviour Support Plan and personal goals.
- Developed activities around the client's interests and preferences while adapting support to their level of engagement and excitement.
- Supported the client in community settings where high levels of excitement and distraction could result in unsafe or impulsive behaviour.
- Worked alongside family and allied health professionals to develop and use strategies to support emotional regulation and appropriate levels of excitement.
- Maintained active supervision and risk awareness to promote safe community participation while encouraging independence and choice.
Nanny
Webster Family
Melbourne
10.2021 - 06.2026
- Delivered long-term childcare that fostered children's growth and development in a safe, nurturing environment.
- Oversaw children's daily care and wellbeing, ensuring a supportive routine that contributed to their overall development.
- Supported emotional development and positive behaviour.
- Planned educational and recreational activities.
- Organised meal preparation and household tasks to create a structured and efficient home environment for children.
- Maintained strong communication with parents regarding routines and development.
- Provided transport for children to and from school and activities.
Babysitter
Briskin Family
Melbourne
01.2023 - 06.2026
- Ensured children's safety and wellbeing at all times.
- Delivered dependable evening and weekend childcare, fostering a trusting environment.
- Prepared nutritious meals for children during designated meal times. and bedtime routines, promoting healthy habits and comfort.
- Organised age-appropriate activities that stimulated creativity and learning.
- Developed positive relationships with both children and parents.
Nanny
Willee Family
Melbourne
02.2020 - 08.2023
- Ensured a safe, nurturing home environment to support children's wellbeing and growth.
- Delivered full-time childcare, ensuring children's daily routines and developmental needs were met.
- Created and executed structured daily routines to foster engagement and learning during children's activities.
- Planned and organised outings and educational activities to enhance children's learning experiences.
- Managed school drop-offs and collections to ensure children's punctuality and safety.
- Supporting homework and learning.
- Preparing healthy meals and snacks.
Sales Assistant
Olive Health
Wangaratta
02.2018 - 02.2020
- Provided exceptional customer service in high-traffic retail setting.
- Achieved individual and team sales targets through proactive engagement.
- Guided customers in choosing products to meet their needs.
- Processed sales and handled cash and card payments.
- Maintained product knowledge and store presentation.
- Managed stock replenishment and merchandising.
Waitress & Kitchen Hand
Ineeta Cafe
Moyhu
04.2015 - 02.2020
- Provided friendly customer service, enhancing customer experience in fast-paced café.
- Took food and beverage orders efficiently, ensuring timely service.
- Prepared drinks and assisted in food preparation, contributing to overall team productivity.
- Collaborated with colleagues to ensure efficient service during peak hours.
- Maintained food hygiene and cleanliness standards.
- Assisted with opening and closing procedures.
Education
Master of Social Work - Social Work
La Trobe University
Melbourne, Australia01-2022
Bachelor of Human Services - Social Work
La Trobe University
Melbourne, AustraliaSkills
- Person-centred care
- Behaviour support
- Activity planning
- Safety awareness
- Accurate documentation
- Effective communication
- Multidisciplinary teamwork
- Time management
- Positive reinforcement
- Positive attitude
Professional Placements
University Placements
- Headspace - Alfred Health | MATT Early Psychosis Team
- Bayley House | Counsellor and Client Support
Certification
- Positive Behaviour Support & Restrictive Practice
- NDIS Worker Orientation – Quality, Safety and You
- Violence, Abuse & Neglect
- Managing Client Goals
- Skills for Active Support
- Medication Management
- Client Incident Reporting
- First Aid CPR
- Manual Handling
- PEG Management
- Enteral Feeding & Management
- Severe Dysphagia Management
- Epilepsy and Midazolam Management
References
Available upon request.
Timeline
Disability Support Worker
Client Y
10.2025 - 06.2026
Disability Support Worker
Client O
02.2023 - 06.2026
Babysitter
Briskin Family
01.2023 - 06.2026
Day Service Practitioner / Instructor
Bayley House
11.2022 - 06.2026
Nanny
Webster Family
10.2021 - 06.2026
Nanny
Willee Family
02.2020 - 08.2023
Sales Assistant
Olive Health
02.2018 - 02.2020
Waitress & Kitchen Hand
Ineeta Cafe
04.2015 - 02.2020
Master of Social Work - Social Work
La Trobe University
Bachelor of Human Services - Social Work
La Trobe University