Summary
Overview
Work history
Education
Skills
Certification
Languages
References
Timeline
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Billie - Jade Locke

UK

Summary

I am an organised professional with a background in operations, people leadership, and data accuracy, now transitioning into a people focused HR or Learning & Development role. I have completed CIPD Level 3 and have experience in performance reviews, shift scheduling, team well being, and compliance related work in sensitive environments.

I'm adaptable and a fast learner and keen to support employee engagement, onboarding, or L&D programmes. While previous tools and platforms were proprietary due to NDA constraints, I'm eager and capable of upskilling in industry standard systems.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Operations Supervisor / People & Process Lead

Game Theory(GTL)
Guernsey
08.2018 - 06.2025
  • Supported a team of 21 staff through giving feedback and goal setting.
  • Scheduled staff rotas using HR platforms, mapping team capacity requirements to meet project goals.
  • Conducted on boarding, trained new starters, and created process documentation.
  • Handled sensitive data under strict NDA; ensured accuracy, compliance and internal QA standards.
  • Coordinated improvement projects that boosted team efficiency and reduced downtime.
  • Used Python and spreadsheets to automate tasks and monitor workflow metrics.
  • Monitored progress during probation and assessed fit for the role.
  • Led end-to-end project roll out, from research and resource planning to successful delivery.
  • Managed project launches both on site and remotely, including delivery from New Zealand.


Mental Health Healthcare Assistant

Crevichon Ward, Guernsey
10.2017 - 08.2018

Healthcare Assistant

Blanchelande Nursing Home
08.2015 - 01.2018

Education

GCSEs -

Les Beaucamps High School
/2007 - /2012

Skills

  • Employee Lifecycle Support
  • Team Wellbeing & Engagement
  • Performance reviews
  • Confidential Data Handling
  • Communication & Empathy
  • Process Improvement & QA
  • HR Tools (willing to train in industry platforms)
  • Microsoft Office & Google Workspace
  • Confluence / Jira
  • Basic Python for automation

Certification

Care Certificate - 2018
PCEP (Python Certified Entry-Level Programmer) - 2024

CIPD Level 3 (HR/People Management) - 2024

Languages

English
Native
German
Intermediate

References

References available upon request.

Timeline

Operations Supervisor / People & Process Lead

Game Theory(GTL)
08.2018 - 06.2025

Mental Health Healthcare Assistant

Crevichon Ward, Guernsey
10.2017 - 08.2018

Healthcare Assistant

Blanchelande Nursing Home
08.2015 - 01.2018

GCSEs -

Les Beaucamps High School
/2007 - /2012

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Billie - Jade Locke