BILIAMINU BIOLA SALAWU
Barnsley
Summary
Detail-oriented and results-driven Administrative Professional with 10+ years of experience in operations support, data management, compliance, and stakeholder coordination. Proven ability to streamline administrative workflows, enhance reporting accuracy, and support cross-functional teams in delivering high-impact projects. Adept at using technology and data to drive productivity, reduce errors, and ensure regulatory compliance in both public and private sectors.
Overview
14
14
years of professional experience
Work History
Script Sorting & Data Entry Clerk
Pearson Education Ltd (Edexcel Division)
05.2024 - 06.2024
- Utilized internal IT systems to log, organize, and update exam script statuses.
- Directed non-scannable scripts to specialized teams, minimizing process delays.
- Improved system handling of exception scripts, reducing manual intervention by 10%.
- Collaborated with operations to support seamless data integration across platforms.
Assistant Executive Officer, Audit & Admin Analytics
Treasury Office – Lagos State Government
11.2017 - 10.2022
- Coordinated reporting and budget tracking across 17 ministries and 32 agencies.
- Improved financial reporting accuracy by 23%, saving the government ₦50M/year.
- Led compliance tracking for fund disbursement and policy implementation.
- Provided executive-level support in monitoring KPIs and preparing quarterly audit reviews.
Customer Service & Operations Analyst
AJ COMMS LTD
01.2012 - 10.2017
- Delivered administrative support across departments; streamlined operational reports.
- Resolved over 300+ service issues annually, improving customer retention.
- Automated reporting dashboards using Tableau, increasing data delivery efficiency by 300%.
- Developed and tracked 10+ KPIs to measure customer satisfaction and response time.
Microsoft Office Trainer
Sollytron Systems Ltd
05.2010 - 12.2012
- Developed and delivered admin-focused MS Office training for 100+ professionals.
- Customized training sessions to align with job functions and department goals.
- Enhanced organizational productivity by increasing end-user software proficiency.
Education
National Diploma - Banking & Finance
Lagos State Polytechnic
01.2007
Data Analytics & Mentorship
Zion Tech Hub
01.2023
Advanced Excel & Data Analysis
Dahel Techies & Consultancy
01.2023
Skills
- Administrative Tools: Microsoft Excel, Google Sheets, PowerPoint, Google Workspace, Outlook
- Data & Reporting: SQL (Basic), Power BI, Tableau, Looker Studio, Data Entry, Document Management
- Core Competencies: Office Administration, Budget Coordination, Document Control, Compliance & Audit Support, Reporting & Presentation, Process Improvement, Stakeholder Communication, Scheduling & Coordination, Digital Filing Systems
Accomplishments
- Reduced operational reporting errors by 40% by developing and implementing real-time data tracking systems.
- Streamlined a 6-step daily reporting process, saving 60+ hours/month via Google Sheets automation.
- Enhanced reporting accuracy by 23% in under 6 months, yielding ₦2M/year in cost savings.
- Managed exam script data for over 10,000 candidates, optimizing tracking systems to improve workflow by 20%.
- Automated visualization processes, cutting manual reporting time by 1,200 hours/year.
Timeline
Script Sorting & Data Entry Clerk
Pearson Education Ltd (Edexcel Division)
05.2024 - 06.2024
Assistant Executive Officer, Audit & Admin Analytics
Treasury Office – Lagos State Government
11.2017 - 10.2022
Customer Service & Operations Analyst
AJ COMMS LTD
01.2012 - 10.2017
Microsoft Office Trainer
Sollytron Systems Ltd
05.2010 - 12.2012
Data Analytics & Mentorship
Zion Tech Hub
Advanced Excel & Data Analysis
Dahel Techies & Consultancy
National Diploma - Banking & Finance
Lagos State Polytechnic
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