Summary
Overview
Work history
Education
Skills
Timeline
Generic
BILAL TALIB

BILAL TALIB

Summary

Enthusiastic and driven individual with experience in both customer service and team leadership roles. Proven ability to thrive in fast-paced environments, demonstrated through voluntary work at B&M and trainee management experience at KFC. Eager to apply skills in communication, problem-solving, and organization to challenging new opportunities.

Overview

6
6
years of professional experience
2021
2021
years of post-secondary education

Work history

Team Member

WingStop
Leeds
07.2024 - 05.2025
  • Ensured quality food preparation matching the brand's high standards.
  • Maintained compliance with food safety standards.
  • Maintained cleanliness and restocked supplies to ensure a tidy environment.
  • Executed daily tasks as a cohesive team to meet set targets.
  • Boosted customer satisfaction by efficiently addressing and resolving issues.

Team Member

B&M
Batley
06.2024 - 06.2024
  • Company Overview: (Voluntary)
  • Worked across service, picking and replenishment areas as needed.
  • Demonstrated expertise in product and service knowledge.
  • Provided exceptional customer service with dedication and enthusiasm.
  • Maintained strong presence and accessibility for customers and team members.
  • (Voluntary)

Team Member - Trainee manager

KFC
Dewsbury
09.2021 - 12.2023
  • Began as crew member, progressed to trainee manager.
  • Supported daily operational workflows and executed delegated managerial duties.
  • Fostered strong connections with team members and leadership to enhance collaboration.
  • Coordinated various aspects of guest services and kitchen management.
  • Resolved employee conduct matters calmly and efficiently.
  • Supervised large teams in fast-paced environments, ensuring delivery of timely, quality service.

Team member

German doner kebab
Batley
09.2019 - 12.2019
  • Ensured adherence to food handling guidelines.
  • Greeted customers warmly.
  • Maintained work areas in immaculate condition to ensure superior hygiene levels.
  • Provided guidance to customers regarding menu inquiries.
  • Processed transactions accurately at checkout.
  • Evaluated food quality to ensure adherence to high standards.

Team member

HFC
Batley
12.2018 - 12.2018
  • Process customer orders accurately using the system.
  • Organized beverages and condiments efficiently.
  • Implemented correct techniques for food handling.
  • Warmly greeted customers and proactively reduced wait times.
  • Executed packaging orders with high accuracy.
  • Executed proper kitchen setup and closure per the Restaurant Daily Checklist.

Pharmacist assistant

Healds Road surgery pharmacy
Dewsbury
12.2018 - 12.2018
  • Company Overview: (Work Experience)
  • Maintained cleanliness and organization of pharmacy counters and related areas.
  • Cross-checked order details with database data.
  • Supported chemist in dispensing customer prescriptions daily.
  • Coordinated timely deliveries ensuring accuracy in drug supplies.
  • Supported pharmacy team in medication preparation and order fulfillment.
  • (Work Experience)

Education

Level 3 Higher National Extended Diploma - IT

Leeds City College PW

Certificate of Higher Education - Level 2 Engineering

Leeds City College PW

GCSEs - English Literature, English Language, Maths, IT, Design and Technology, Science, History

Mirfield Free Grammar

Skills

  • Team training and development
  • Performance reporting
  • Professional appearance
  • Fast-Paced Service Delivery
  • Customer Service
  • Voluntary work
  • Good understanding of written & spoken English plus numeracy skills
  • Work as part of a team - to join in and help those around you
  • Good planning and organising skills
  • Must be able to drive line efficiencies and control waste
  • Fault diagnosis and problem-solving skills
  • Ability to work on own initiative and work as part of a team and help others
  • Ability to follow instructions from Line/Process Leader and Section Managers
  • Willingness to learn and be flexible in a variety of tasks, displays a positive attitude

Timeline

Team Member

WingStop
07.2024 - 05.2025

Team Member

B&M
06.2024 - 06.2024

Team Member - Trainee manager

KFC
09.2021 - 12.2023

Team member

German doner kebab
09.2019 - 12.2019

Team member

HFC
12.2018 - 12.2018

Pharmacist assistant

Healds Road surgery pharmacy
12.2018 - 12.2018

Certificate of Higher Education - Level 2 Engineering

Leeds City College PW

GCSEs - English Literature, English Language, Maths, IT, Design and Technology, Science, History

Mirfield Free Grammar

Level 3 Higher National Extended Diploma - IT

Leeds City College PW

Similar Profiles

Create profile
BILAL TALIB