Summary
Overview
Work history
Education
Skills
Certification
PERSONAL PROJECTS
Timeline
Generic

Bilal Ahmed

Leeds,United Kingdom

Summary

Accomplished IT professional with expertise in data warehousing, databases, and IT support with a strong foundation in computer science fundamentals. Demonstrates exceptional skills in IT support and management, including Microsoft Exchange and Windows systems, as well as mainframe systems and Mac OS proficiency. Committed to leveraging technical skills to drive organisational success and innovation.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Work Flow Information Analyst

Next Distributions
Pontefract, United Kingdom
2025.06 - 2026.02
  • Monitoring daily plans, analysing data to highlight trends, and producing daily/weekly reports using MS Excel, Google Sheets, and mainframe/SCADA systems.
  • Managing the flow of work to forward picking locations from high-bay stock, specifically ensuring time-critical stock release.
  • Utilises strategic planning and analytical skills to develop daily operational plans and predict workload volumes, ensuring optimal resource allocation.
  • Collaborated with senior management team, implementing strategies to meet service levels in accordance with established company key performance indicators.

Warehouse Operative

Next Distributions
Pontefract, United Kingdom
2023.11 - 2025.05

Amazon Virtual Assistant

MarinesIT
Lahore, Pakistan
2021.04 - 2023.07
  • Assisted in managing Amazon Vendor Central and Seller Central accounts on a daily basis.
  • Supported the setup and modification of product listings to align with company marketing strategies.
  • Helped optimise existing listings for better visibility and customer engagement.

IT Support Engineer

Fishbowl
Islamabad, Pakistan
2018.11 - 2021.01
  • Assisted with server maintenance and backup processes.
  • Diagnosed issues on macOS, Windows, and Ubuntu systems.
  • Administered MS Exchange server and managed user accounts.

IT Support Specialist

Dynamic Online Technologies
Lahore, Pakistan
2016.12 - 2018.09
  • Assist end users with technical support calls regarding computer and software applications.
  • Provide support to users in-person, over the phone, or remotely as required.

Education

Bachelor of Computer Sciences - BSCS

Bahria University
Islamabad

Skills

  • Data warehousing and databases
  • Power BI
  • IT support and management
  • Microsoft Exchange and Windows
  • Computer science fundamentals
  • Mainframe systems
  • Mac OS proficiency
  • Cloud computing knowledge
  • Experience with etl tools

Certification

  • Teradata Vantage Certified Associate (05/2020)
  • Data Warehouse & Power BI (Dice Analytics) (2019-09 - 2019-12)

PERSONAL PROJECTS

Adventure Works DWH (Dice Analytics internal project), Implemented all phases of DWH life cycle on adventure works data set., Performed Ad-hoc Reporting & used Semantic Data Model for reporting and visualizing data., Used Teradata for DWH implementation, Tableau and Power BI for reporting and Data Visualization.

Timeline

Work Flow Information Analyst

Next Distributions
2025.06 - 2026.02

Warehouse Operative

Next Distributions
2023.11 - 2025.05

Amazon Virtual Assistant

MarinesIT
2021.04 - 2023.07

IT Support Engineer

Fishbowl
2018.11 - 2021.01

IT Support Specialist

Dynamic Online Technologies
2016.12 - 2018.09

Bachelor of Computer Sciences - BSCS

Bahria University
Bilal Ahmed