Summary
Work history
Education
Skills
Languages
Additional Information
Timeline
pwb
Biju Augustin S

Biju Augustin S

Muvattupuzha, Ernakulam ,India

Summary

Dynamic and results-oriented sales professional with 14 years of proven experience in sales, business development, customer relationship management, and revenue generation. Skilled in identifying market opportunities, building strong client relationships, negotiating contracts, and consistently achieving sales targets. Strong expertise in lead generation, account management, strategic planning, and delivering customer-focused solutions. Adept at working in fast-paced environments with excellent communication, teamwork, and problem-solving abilities. Committed to driving business growth and enhancing customer satisfaction through effective sales strategies and professional service.

Work history

Sales Executive in Credit Cards Department

Century Bank Brockers(Emirates Islamic Bank)
Dubai, UAE
04 2025 - 2026.06
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Developed new business opportunities through proactive prospecting and networking.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Performed sales visits to take strategic action on new business leads.

Sales Executive in Credit Cards Department

Abu Dhabi Commercial Bank
Dubai, UAE
11 2023 - 11 2024
  • Managed key accounts, resulting in consistent revenue generation.
  • Achieved increased customer satisfaction by implementing innovative sales strategies.
  • Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
  • Improved bottom-line results with meticulous budget control.
  • Devised successful sales pitches for significant conversion rates.

Deputy Manager(NRI& HNW)

HDFC BANK LTD
Ernakulam (Kalamassery, Infopark, Muvattupuzha)
09 2022 - 11 2023
  • NRI client handling and manage HNW customers for preparing and executing weekly sales plan to make appointments ahead of time to meet with new businesses
  • The various internal guidelines and procedures of the bank
  • Ensure customer satisfaction throughregular engagement
  • Resolve customer queries/issues and facilitate customer service Maintaining and developing a goodrelationship with customers through personal contact or meetings or via telephone etc.
  • Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
  • Achieved higher productivity with rigorous time management strategies.
  • Addressed customer complaints promptly, improving customer satisfaction levels.

Relationship Manager- Microfinance

Quess Corp Ltd(Axis Bank Ltd)
Ernakulam (Piravom,North Paravur)
08 2019 - 07 2022
  • Determine customers'financial services needs, and prepare proposals to sell services that address these needs
  • Develop prospects fromcurrent commercial customers, referral leads, and sales and trade meetings.
  • Established strong client relationships by providing exceptional customer service.
  • Conducted proactive credit risk assessments and customer due diligence reviews for comprehensive understanding of clients.

Area Sales Manager

Muthoot microfin Ltd
Ernakulam(Kothamangalam, Kalady, North Paravur)
07 2018 - 08 2019
  • Worked with various teams and coordinated on different projects
  • Prepared reports to analyze trends and makerecommendations
  • Coordinated with members of different departments to achieve results
  • Worked and collaborated withteam members to efficiently complete projects and tasks.

Unit Manager

ESAF Microfinance
Kottayam&EKM (Vakathanam, Piravom)
11 2012 - 06 2018
  • Actively solicits microfinance loan accounts to meet the business needs of the customer
  • Coordinates with concernedofficers and other units related to processing and servicing of loan applications
  • The position is responsible for achieving loan volume targets while maintaining profitability, sound credit quality andgood customer service.

Education

Diploma - Diploma in Indian and foreign accounting- DIFA

G-Tec computer education
04/2011 - 03/2012

BA ENGLISH - Literature

St Mary's College Manarcad
07/2008 - 05/2011

Higher Secondary - Commerce

Govt Higher Secondary school Devikulam
06/2006 - 07/2007

High School - SSLC

Govt Vocational higher secondary school Munnar
06/2005 - 04/2006

Skills

  • Excel
  • Channel Sales
  • Client relationship
  • Management
  • MS Office
  • Product Launch
  • Retail Sales
  • Team Management
  • Business Development Relationship building
  • Product knowledge
  • Presentation skills
  • Communication
  • Active listening
  • Lead generation
  • Sales planning
  • Account management
  • Administration
  • Time management
  • Customer service

Languages

English
Fluent
Malayalam
Native
Hindi
Fluent
Tamil
Fluent

Additional Information

DOB 24/02/1990

Declaration

I do hereby declare that all the details mentioned above are accurate to the best of my familiarity and confidence.

Biju Augustin S

Timeline

Sales Executive in Credit Cards Department

Century Bank Brockers(Emirates Islamic Bank)
04 2025 - 2026.06

Sales Executive in Credit Cards Department

Abu Dhabi Commercial Bank
11 2023 - 11 2024

Deputy Manager(NRI& HNW)

HDFC BANK LTD
09 2022 - 11 2023

Relationship Manager- Microfinance

Quess Corp Ltd(Axis Bank Ltd)
08 2019 - 07 2022

Area Sales Manager

Muthoot microfin Ltd
07 2018 - 08 2019

Unit Manager

ESAF Microfinance
11 2012 - 06 2018

Diploma - Diploma in Indian and foreign accounting- DIFA

G-Tec computer education
04/2011 - 03/2012

BA ENGLISH - Literature

St Mary's College Manarcad
07/2008 - 05/2011

Higher Secondary - Commerce

Govt Higher Secondary school Devikulam
06/2006 - 07/2007

High School - SSLC

Govt Vocational higher secondary school Munnar
06/2005 - 04/2006

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Biju Augustin S