Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Achivements
Achievements
Digital Skills
Career Aspiration
Timeline
Generic

Bijeta Basnet

Greater Manchester

Summary

I consider myself a reliable, hardworking, and compassionate individual who strives to maintain high standards in everything I do. I am an active listener and observant, with the ability to empathise with others and understand different perspectives. I am punctual, flexible, and have strong time-management skills. I have experience working at Barnardo’s, which helped me develop effective communication and efficiency. I have also worked as an assistant at Whalley Range Sports Centre and as a Customer Service Representative at Domino’s Pizza, which gave me valuable insight into the working world. These experiences have strengthened my ability to work independently and provide excellent customer service in busy environments.

Overview

2
2
years of professional experience

Work history

Team Member

Domino's Pizza
Manchester
09.2024 - 12.2024
  • Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
  • Worked hard to learn all required tasks quickly to maximise performance.
  • Applied excellent customer service techniques for optimal guest satisfaction.
  • Took orders and made suggestions to guest tastes and preferences.

Sales Assistant

Barnardo's
Manchester
04.2023 - 09.2023
  • Greeted customers in a friendly and professional manner.
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
  • Demonstrated strong organisational skills and the ability to multitask effectively.
  • Demonstrated excellent time management skills, completing all daily tasks within the assigned time frame.

Assistant

Whalley Range Sports Centre
Manchester
07.2023 - 07.2023
  • Maintained a clean and organised work environment to ensure the safety of customers, staff, and visitors.
  • Learnt and followed all gym policies and procedures, resulting in fewer mistakes and improved customer service.
  • Effectively managed time to complete responsibilities without supervision.

Education

A-Levels - Business, 3D Design and Criminology

Loreto Sixth Form College
Manchester
/2024 - /2026

GCSEs - Maths, English, Science, Design Technology, Religious Education, History, Spanish

MEA Central
Manchester
/2023 - /2024

Skills

  • Communication and interpersonal skills
  • Time management and reliability
  • Teamwork and collaboration
  • Customer service
  • Task prioritisation
  • Ability to follow instructions
  • Focus on client satisfaction

Affiliations

  • Cooking – allows me to be creative and pay attention to detail Reading – helps broaden my perspective and improve focus Drawing – improves my patience, helps me stay calm, and allows me to express ideas visually

Languages

English
Proficient (C2)
Nepali
Advanced (C1)
URDU
Intermediate (B1)

Achivements

  • 100% attendance during GCSE year
  • Recognised for excellent customer service during my time at Domino’s Pizza
  • Trusted to handle payments and restocking independently
  • Quickly adapted to new environments and responsibilities
  • Developed a calm and professional attitude when dealing with complaints or pressure

Achievements

  • 100% attendance during GCSE year
  • Recognised for excellent customer service during my time at Domino’s Pizza
  • Trusted to handle payments and restocking independently
  • Quickly adapted to new environments and responsibilities
  • Developed a calm and professional attitude when dealing with complaints or pressure

Digital Skills

  • Confident using Microsoft Word, PowerPoint, and Google Docs
  • Basic knowledge of Excel and email communication
  • Familiar with POS systems and order management tools (e.g. at Domino’s)
  • Comfortable learning new digital tools quickly

Career Aspiration

I am currently building my experience in customer service and teamwork, aiming to establish a long-term career in a fast-paced, customer-focused environment. I am passionate about delivering excellent service, communicating effectively, and solving problems efficiently. My goal is to continuously develop my skills, take on increasing responsibilities, and contribute positively to my team and workplace. I am eager to embrace new challenges and learning opportunities that will help me grow both personally and professionally.

Timeline

Team Member

Domino's Pizza
09.2024 - 12.2024

Assistant

Whalley Range Sports Centre
07.2023 - 07.2023

Sales Assistant

Barnardo's
04.2023 - 09.2023

A-Levels - Business, 3D Design and Criminology

Loreto Sixth Form College
/2024 - /2026

GCSEs - Maths, English, Science, Design Technology, Religious Education, History, Spanish

MEA Central
/2023 - /2024
Bijeta Basnet