Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bijeesh BABU

Riyad,Saudi Arabia

Summary

Dedicated professional with extensive experience in customer service and client engagement. Proficient in POS systems, order processing, and shipping and receiving. Demonstrated expertise in sales reporting, CRM software proficiency, and stockroom procedures. Adept at order fulfilment and maintaining strong customer relations. Committed to leveraging skills to enhance operational efficiency and customer satisfaction.

Overview

19
19
years of professional experience
2
2
years of post-secondary education

Work History

Sales and customer service representative

Rida Sports Company
Riyadh, Saudi Arabia
06.2013 - Current
  • Maintained high standards of professionalism while interacting with customers.
  • Resolved customer complaints, ensuring their satisfaction with products or services.
  • Provided detailed product information for informed buying decisions.
  • Managed daily sales operations to achieve business objectives.
  • Identified potential sales leads using market research strategies.
  • Established strong relationships with customers, enhancing brand loyalty.
  • Collaborated with the team to meet monthly sales targets.
  • Trained new colleagues on customer service protocols, improving overall team performance.

Sales promoter

Quilon Radio Service
Trivandrum, India
01.2012 - 03.2013
  • Enhanced customer understanding by conducting interactive product demonstrations.
  • Managed inventory for smooth sales operations.
  • Boosted brand awareness with engaging promotional strategies.
  • Facilitated consumer buying decisions to increase sales conversions.

Sales and customer service representative

Al-othiam Super Market Company
Riyadh, Saudi Arabia
05.2006 - 06.2011
  • Resolved customer complaints, ensuring their satisfaction with products or services.
  • Provided detailed product information for informed buying decisions.
  • Managed daily sales operations to achieve business objectives.
  • Implemented effective sales techniques to maximise profits.
  • Collaborated with the team to meet monthly sales targets.

Education

Diploma of Higher Education - Hotel Management

Academy for Management Studies
Trivandrum, India
02.2002 - 02.2004

Skills

  • Customer Service
  • Customer relations
  • POS Systems
  • Order processing
  • Shipping and receiving
  • Client engagement
  • Sales reporting
  • CRM Software proficiency
  • Stockroom procedures
  • Order fulfillment

Languages

English
Intermediate
Hindi
Intermediate
Tamil
Intermediate
Malayalam
Intermediate

Timeline

Sales and customer service representative

Rida Sports Company
06.2013 - Current

Sales promoter

Quilon Radio Service
01.2012 - 03.2013

Sales and customer service representative

Al-othiam Super Market Company
05.2006 - 06.2011

Diploma of Higher Education - Hotel Management

Academy for Management Studies
02.2002 - 02.2004

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Bijeesh BABU