BIDDHYA RAI
Ealing
Summary
A reliable and an innovative individual with an ability to use own initiative. A dedicated team worker, capable of holding sound professional attitude in high intensity workload and very well manage one. Always hundred percent input in all tasks assigned and not repose until the task is fulfilled. Immaculately dressed and presentable at all times.
Overview
11
11
years of professional experience
Work history
Sales Consultant/Virtual Boutique Consultant/Administrator
Watches of Switzerland
2019.05 - 2023.07
Started as sales consultant in a high-volume airport environment.
In 2020, during the second lockdown, volunteered to work for company's new launch “Virtual Boutique” for a month, however, extended to 6 months. Took on the role of an administrator in 2022.
- Checking EOD paperwork and resolving any discrepancies
- Full proficiency with SAP system
- Liaising with brands and clients for repairs and special orders
- Processing repair invoices and company costs
- Stock orders and stock take
- Store mock audits
- Health and safety/Fire training assessment
- Handling telephone and email enquiries
Waitress
Chiltern Firehouse
2016.11 - 2018.12
- Professional attitude/aura when serving celebrity figures, VIP and high-profile clienteles (i.e., respecting their privacy and confidential matters)
- Skilled up seller
- Flexible schedule capability (Breakfast/Dinner)
Senior Receptionist
LAX
London
2015.10 - 2016.03
- Opening/closing managerial duties
- Managing the front of house team of 4
- Dealing and resolving member complaints
- Cashing up
- Excellent telephone manners
- Keeping records of any accident/incident occurred on site
- Maintaining gym etiquette
- First aid trained
- Pool operations trained
Waitress
Roka Charlotte Street and Roka
Mayfair
2013.01 - 2015.09
- Opening team of this high-end restaurant in Mayfair
- Allergies awareness i.e., checking and dealing with any allergens in my section
- Extremely busy and hectic environment handling in a very calm manner
- Maintaining restaurant standards
Education
Certificate in Psychotherapy and Counselling -
Regent's University
2018
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Northolt High School
2010
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Folkestone School for Girls
2008
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Little Angels' School
2007
Skills
- Sales and marketing
- Product and service knowledge
- Payment processing
- After-sales customer service
- Operations management
Interests
Travelling gives me great joy and satisfaction; for I love experiencing new culture, devouring on authentic cuisines and broadens my general knowledge. One of my major hobbies is “Kuchipudi” which is an Indian classical dance form and I have been learning it for past three years. I have performed Kuchipudi alongside “Arunima Kumar Dance Company” in various dance programs; Westminster Abbey for the Commonwealth celebrations, Bloomsbury Festival are to name a few.
Voluntary Work - Epilepsy Society, Befriender (Sep 2019 - Mar 2020)
Languages
English
Fluent
Hindi
Advanced
Nepali
Native
Voluntary Work
Epilepsy Society, Befriender (Sept 2019 - Mar 2020)
Timeline
Sales Consultant/Virtual Boutique Consultant/Administrator
Watches of Switzerland
2019.05 - 2023.07
Waitress
Chiltern Firehouse
2016.11 - 2018.12
Senior Receptionist
LAX
2015.10 - 2016.03
Waitress
Roka Charlotte Street and Roka
2013.01 - 2015.09
Certificate in Psychotherapy and Counselling -
Regent's University
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Northolt High School
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Folkestone School for Girls
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Little Angels' School