Bibin Paul Kollammavuparambil varghese
Northampton,Northamptonshire
Summary
Motivated Administrative Assistant with exceptional customer service and engagement skills. Results-orientated professional with proven ability to anticipate needs, proactively address situations and mitigate conflicts. Strong calendar and scheduling management skills to prioritise, organise and maximise availability and project timelines. Offering strong organisational and communication skills with background in customer service and office support. Knowledgeable about coordinating schedules, managing correspondence, and supporting team operations. Ready to use and develop problem-solving, multitasking, and administrative skills in Cabin Crew role. Energetic, results-oriented team-player eager to bring strong administrative skills to growing company in need of top-level support.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Administrative coordinator
Mentor Merlin UK LTD
Northampton, Northamptonshire
02.2024 - Current
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Responded to telephone enquiries from clients, vendors and members of public.
- Created and submitted progress reports to upper management.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Managed and resolved employee queries and concerns to create positive workplace culture.
- Led and guided administrative staff, fostering culture of continuous improvement.
Health care assistant
Southampton General Hospital
Southampton, Hampshire
08.2022 - 01.2024
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Kept patient environments clean and neat following optimum hygiene standards.
- Worked closely with nurses to maintain high levels of communication.
- Optimised patient satisfaction through compassionate, considered care and communication.
Education
Certificate of Higher Education - Computer Systems and Network Engineering
Solent University
Southampton 09.2021 - 08.2023
Diploma of Higher Education - Electronics Engineerng
Govt Polytechnic College
Kothamangalam, India 08.2016 - 05.2019
Skills
- Business administration
- Project scheduling
- Employee management
- Public Relations
- Data Entry
- Training and Development
- Complaint resolution
- Case Management
- Professional and smart presentation
Affiliations
- Swimming, Hiking, Gardening, Cooking, Travelling, Acting
Languages
English
Advanced
Malayalam
Native
Hindi
Elementary
References
References available upon request.
Timeline
Administrative coordinator
Mentor Merlin UK LTD
02.2024 - Current
Health care assistant
Southampton General Hospital
08.2022 - 01.2024
Certificate of Higher Education - Computer Systems and Network Engineering
Solent University
09.2021 - 08.2023
Diploma of Higher Education - Electronics Engineerng
Govt Polytechnic College
08.2016 - 05.2019
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