Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Bianca Secobeanu

Surrey

Summary

I am a dedicated individual and skilled communicator, adept in literacy development and fostering student engagement, leveraged expertise at Empowering Learning to cultivate inclusive environments, enhancing learning access.Proven track record in building meaningful relationships and individualised learning approaches, significantly contributing to a supportive and dynamic educational setting.
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success.
I am ambitious and detain strong multi tasking skills, always striving to improve myself and my work as best I can with the help of my team mates/managers.




Overview

8
8
years of professional experience

Work history

Learning support assistant

Elmwood Junior School
Croydon, Surrey
01.2024 - 04.2025

Provided one-to-one support for students with special needs, ensuring equal access to education.

Assisted in educating students utilising current child development theories and practices.

Took attendance and kept track of evaluations and paperwork.
Participated in in-service training, staff meetings and other activities to facilitate professional development.

Have taught various after school Maths/English interventions.
Collaborated with lead teachers to plan and execute daily activities.

Lesson Planned.

Supported school by attending various different trips in order to help out the team.

Sales assistant

JD Sports
Croydon, Surrey
06.2022 - 07.2023

Fostered and maintained relationships with key clients to support loyalty.
Provided customer service by greeting and building relationships with clients.
Maintained knowledge of company products and services.
Arranged store products on shelves and promotional displays.
Explained and demonstrated product features, fousing on customer comfort level and retention.
Assisted customers with item returns and payment refunds.
Handled cash and credit transactions and developed programs to process online payments.
Watched for and recognized security risks and thefts.


Christmas sales assistant

Boots
Southampton, Hampshire
11.2021 - 12.2021

Assisted customers to find suitable Christmas gifts.

Bagged and packaged purchases and wrapped gifts.
Operated tills during busy periods throughout the day.
Put delivery out onto the shop floors.
Interacted with customers whenever they needed help choosing gifts.
Prepared sales slips and promotions.

Processed customer sales promptly using EPOS systems.

Prepared invoices for customers with large orders or special sales types.

Customer sales assistant

Debenhams
Sutton, Surrey
04.2018 - 06.2020

Managed stock level for effective store operation.

Enticed customers with sales and promotions to boost sales.
Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
Changed mannequins frequently in order to advertise new dresses.
Completed Net Cash Flow and additional paper work.
Greeted customers warmly and offered assistance.
Operated fitting rooms.
Completed delivery on days it would be received.
Completed over time hours outside my contracted hours to offer extra help.

Updated product labelling and pricing to reflect discounts and offers.

Built rapport with new and existing customers to boost client retention.

Sales assistant+tailored assistance

Clark's
London, Surrey
06.2017 - 09.2017

Researched inventory available at other stores or online to maximize customer satisfaction.
Increased units sold per transaction by recommending additional shoes to customers.
Placed special orders, submitted online orders, or contacted other stores to find desired items.
Estimated cost of repair or alteration of merchandise.
Have provided tailored service to customers if needed.
Kept floor and stock areas consistent with store standards.
Worked professionally with co-workers, customers and managers to accomplish defined tasks.

Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

Education

Bachelor of Arts - Music Performance

Solent University
09/2020 - 05/2023

A-Levels - Business Studies,Music,Sociology

Cheam High School
09/2018 - 07/2022

GCSEs - Maths,English literature, English language, Biology, History, French, Citizenship, Religious Studies

Overton Grange
09/2013 - 06/2017

Skills

    Verbal Communication
    Analytical Thinking
    Customer Service
    Adaptability and Flexibility
    Time management abilities
    Computer skills(power point, excel, word)
    Professionalism
    Team work

    Positive reinforcement

    Ambitious Personality

    Phonetic awareness

Languages

Romanian
Proficient (C2)

Timeline

Learning support assistant

Elmwood Junior School
01.2024 - 04.2025

Sales assistant

JD Sports
06.2022 - 07.2023

Christmas sales assistant

Boots
11.2021 - 12.2021

Customer sales assistant

Debenhams
04.2018 - 06.2020

Sales assistant+tailored assistance

Clark's
06.2017 - 09.2017

Bachelor of Arts - Music Performance

Solent University
09/2020 - 05/2023

A-Levels - Business Studies,Music,Sociology

Cheam High School
09/2018 - 07/2022

GCSEs - Maths,English literature, English language, Biology, History, French, Citizenship, Religious Studies

Overton Grange
09/2013 - 06/2017
Bianca Secobeanu