Bianca Luis
Ilford
Summary
I am a team worker and have good time management skills, I like to be in my own space getting what I need to do done and oftentimes focus more on work than socialising… I'm quick to adapt and will work well under pressure. I am currently a student at University doing health and social care!
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Retail Assistant
Tesco
Dagenham, Essex
2023.06 - 2023.09
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Maintained clean shop floor, promoting a welcoming environment.
- Assisted in stock replenishment to maintain store appearance.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
Wilko, Dagenham Heathway
Wilko
Dagenham, Barking and Dagenham
2023.02 - 2023.04
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Consistently arrived at work on time and ready to start immediately.
- Worked flexible hours, covering nights, weekends and bank holidays.
Breakfast Waitress
Montcalm Hotel At The Brewery
2022.01 - 2022.03
- My duties were to organise and set up tables before guests arrived.
- Taking the guest's orders and remembering preferences.
- Providing good customer service.
- Cleaning and Repeat until breakfast was over.
- Take room numbers, list and sign who has come and who has not.
Education
Creative Media (Level 1 + 2) -
Barking and Dagenham College
2022.10 - 2024.03
Health and Social Care - undefined
Elizabeth School Of London
GCSEs -
Dagenham Park CoEs
2017.09 - 2022.06
Skills
- Decision-making
- Creativity
- Teamwork
- Data entry
- Documentation
- Adaptability
- Microsoft Office
- Word
- Excel
- PowerPoint
- Handling difficult customers
- Flexible schedule availability
Affiliations
- Cosplayer
- Crafting and Drawing
Languages
English
Fluent
Portuguese
Native
Spanish
Beginner
Timeline
Retail Assistant
Tesco
2023.06 - 2023.09
Wilko, Dagenham Heathway
Wilko
2023.02 - 2023.04
Creative Media (Level 1 + 2) -
Barking and Dagenham College
2022.10 - 2024.03
Breakfast Waitress
Montcalm Hotel At The Brewery
2022.01 - 2022.03
GCSEs -
Dagenham Park CoEs
2017.09 - 2022.06
Health and Social Care - undefined
Elizabeth School Of London