Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Bianca Luis

Ilford

Summary

I am a team worker and have good time management skills, I like to be in my own space getting what I need to do done and oftentimes focus more on work than socialising… I'm quick to adapt and will work well under pressure. I am currently a student at University doing health and social care!

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Retail Assistant

Tesco
Dagenham, Essex
06.2023 - 09.2023
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Maintained clean shop floor, promoting a welcoming environment.
  • Assisted in stock replenishment to maintain store appearance.
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.

Wilko, Dagenham Heathway

Wilko
Dagenham, Barking and Dagenham
02.2023 - 04.2023
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Consistently arrived at work on time and ready to start immediately.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Breakfast Waitress

Montcalm Hotel At The Brewery
01.2022 - 03.2022
  • My duties were to organise and set up tables before guests arrived.
  • Taking the guest's orders and remembering preferences.
  • Providing good customer service.
  • Cleaning and Repeat until breakfast was over.
  • Take room numbers, list and sign who has come and who has not.

Education

Creative Media (Level 1 + 2) -

Barking and Dagenham College
10.2022 - 03.2024

Health and Social Care - undefined

Elizabeth School Of London

GCSEs -

Dagenham Park CoEs
09.2017 - 06.2022

Skills

  • Decision-making
  • Creativity
  • Teamwork
  • Data entry
  • Documentation
  • Adaptability
  • Microsoft Office
  • Word
  • Excel
  • PowerPoint
  • Handling difficult customers
  • Flexible schedule availability

Affiliations

  • Cosplayer
  • Crafting and Drawing

Languages

English
Fluent
Portuguese
Native
Spanish
Beginner

Timeline

Retail Assistant

Tesco
06.2023 - 09.2023

Wilko, Dagenham Heathway

Wilko
02.2023 - 04.2023

Creative Media (Level 1 + 2) -

Barking and Dagenham College
10.2022 - 03.2024

Breakfast Waitress

Montcalm Hotel At The Brewery
01.2022 - 03.2022

GCSEs -

Dagenham Park CoEs
09.2017 - 06.2022

Health and Social Care - undefined

Elizabeth School Of London

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Bianca Luis